The Truth About Outsourcing

This timely book charts the rise and rise of the outsourcing phenomenon in business and the public sector. The authors examine both the "why" and the "how" and describe the experience of numerous organizations which have taken the outsourcing route. They examine the advantages, the possibilities and the pitfalls. Which activities lend themselves to contracting out? Which never should be? What are the criteria for deciding? How do you select suitable subcontractors - and control them? These and many other questions are addressed with the aid of real-life case studies. The tone is practical throughout, and the book contains detailed guidance on legal and personnel aspects of the subject, including a model contract and a methodology for evaluating an outsourcing proposal.