Thanks! GREAT Job! Improve Retention, Boost Morale and Increase Engagement with High-Value, Low-Cost Staff Recognition

A key to improving retention, boosting morale and increasing engagement is informal, day-to-day staff recognition not formal programs such as employee-of-the-month, service awards or corporate-wide awards, all of which can be cumbersome, time- consuming and expensive. What is most effective and meaningful for employees is high-value (to the recipient), low-cost (in terms of time, money and effort) staff recognition that comes from supervisors, managers and co-workers. The acronym GREAT reminds everyone that recognition must be Genuine and that the message of appreciation become stronger when recognition is also Relevant (to the organization s purpose and goals), Explicit (specifically describing what the recipient did), Appropriate (matching the recipient s recognition preferences) and Timely. Thanks! GREAT Job! is filled with lessons in staff recognition from some unlikely sources a political pundit, a plumber s mother, a primary school teacher, an employee on his first day on the job, a reluctant shopper, a computer-hugging executive, a graffiti artist and a well-loved dog named Kojak. The book includes at least 200 tools, tips and techniques that will enable readers to maximize the impact of staff recognition while minimizing their investment of time, money and effort.