Digital Work in an Analog World: Improving Software Engineering Through Applied Psychology

John R. Fox is Chief Operating Officer at SWAT Solutions. He joined the firm in 2002. He has acquired over 25 years of experience in the software industry while working for several prominent Twin Cities companies such as Unisys, Young America Corp, and Wilson Learning. John was also a co-founder of Boomerang Marketing, an Internet-based incentive company. Fox launched his career as a systems programmer in the 1980s with Sperry Univac Defense Systems (now Lockheed Martin) where he focused on operating system and compiler development. All told, he has developed a well-rounded technical knowledge base by holding nearly every job within the software development field at one time or another. As COO at SWAT Solutions, Fox envisions the company’s mission as enhancing the quality, stability and performance of software usage, thereby preventing costly failures and unnecessary downtime. Fox is a graduate of Gustavus Adolphus College in St. Peter, MN and holds a B.A. degree in Psychology with a minor in Computer Science. He lives in the Minneapolis, Minnesota area with his wife and two sons. John may be reached, via email, at jfox@analogdevelopment.com.