How to Become a Skillful Interviewer (Worksmart Series)

This guide helps readers master basic interviewing skills, including how to: assess their interviewing style and identify subconscious influences; set an agenda that keeps the interview proceeding on track; get all the answers they need from job applicants, even on tough questions; listen effectively for hidden meanings; avoid discriminatory interviewing; and conduct group and follow-up interviews. The book includes tests, fill-ins, checklists and examples of good interviewing questions. Randi Toler Sachs is the author of "Productive Performance Appraisals".