Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Good. Bush, John (illustrator). Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Zustand: Good. 4 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Very Good. 4 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Good. Bush, John (illustrator). Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Paperback. Zustand: Very Good. No Jacket. Bush, John (illustrator). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Zustand: Very Good. No Jacket. Bush, John (illustrator). May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Zustand: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Zustand: As New. Like New condition. A near perfect copy that may have very minor cosmetic defects.
Zustand: Very Good. Very Good condition. 3rd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
paperback. Zustand: Very Good. Bush, John (illustrator).
Zustand: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
EUR 5,43
Anzahl: 1 verfügbar
In den WarenkorbZustand: Good. Bush, John (illustrator). Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Sprache: Englisch
Verlag: HarperCollins Focus, United States, 2018
ISBN 10: 0814417558 ISBN 13: 9780814417553
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
EUR 6,64
Anzahl: 4 verfügbar
In den WarenkorbPaperback. Zustand: Very Good. Bush, John (illustrator). What is quality customer service, and how do you consistently deliver it for your customers? Discover the answers in this go-to guide for helping business professionals deliver outstanding customer service that keeps customers coming back. In this trusted customer service classic, the renowned business training and consulting services practice Performance Research Associates, Inc. lays bare the truth all companies have come to accept but few know what to do with: companies that emphasize customer service make more money and keep customers longer than those that dont. For over two decades, this book has combined timeless wisdom with powerful tools, real-world examples, and the latest methods to provide customer service professionals an indispensable guide. With lighthearted examples and to-the-point solutions, Delivering Knock Your Socks Off Service provides you with: proven tips and strategies for exceeding customer needs and expectations, determining the right times to bend or break the rules, becoming fantastic fixers and powerful problem-solvers, using the RATER factors to wow your customers, understanding cultural and generational differences, and coping effectively with your most challenging customers. Delivering Knock Your Socks Off Service delivers new information on using social media for communication and service recovery, owning service encounters, responding positively to negative feedback, and more. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
EUR 11,49
Anzahl: 1 verfügbar
In den WarenkorbZustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Zustand: Como nuevo. : Este libro es una guía indispensable para mejorar el servicio al cliente. Ofrece técnicas actualizadas para trabajar con clientes difíciles, cumplir con sus expectativas y resolver problemas de manera efectiva. Con consejos prácticos y estrategias probadas, este libro ayuda a crear una ventaja de servicio duradera. Incluye capítulos sobre diferencias culturales y generacionales en los clientes, anécdotas y ilustraciones. EAN: 9780814473658 Tipo: Libros Categoría: Negocios y Economía Título: Delivering Knock Your Socks Off Service Autor: Performance Research Associates Editorial: Amacom Books Idioma: en Páginas: 199 Formato: tapa blanda.
EUR 11,49
Anzahl: 1 verfügbar
In den WarenkorbZustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Sprache: Englisch
Verlag: American Management Association, 2006
ISBN 10: 0814473652 ISBN 13: 9780814473658
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
EUR 16,96
Anzahl: 1 verfügbar
In den WarenkorbZustand: New. pp. viii + 199 Illus.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 22,33
Anzahl: 2 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. Bush, John (illustrator). 5th edition. 224 pages. 9.00x6.00x0.75 inches. In Stock.
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
EUR 20,11
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New. Bush, John (illustrator). In English.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 21,93
Anzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 4th edition. 220 pages. Spanish language. 9.50x6.25x0.75 inches. In Stock.
Anbieter: Sigrun Wuertele buchgenie_de, Altenburg, Deutschland
Zustand: Gut - gebraucht. Bush, John (illustrator). 5th editoin. Paperback Guter Zustand Zustand: 3, Gut - gebraucht, Paperback AMACOM 5th editoin, 2012 , Delivering Knock Your Socks Off Service, Performance Research Associates und John Bush.