Parasuraman a (51 Ergebnisse)

Zustand: Like New. Item is in like new condition.

Zustand: Good. illustrated edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Zustand: Good. 2 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: Very Good. Delivering Quality Service: Balancing Customer Perceptions and Expectations This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

paperback. Zustand: Very Good.

Zustand: Very Good. illustrated edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Good. illustrated edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Good. First Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Hardcover. Zustand: Used; Very Good. Dispatched, from the UK, within 48 hours of ordering. Though second-hand, the book is still in very good shape. Minimal signs of usage may include very minor creasing on the cover or on the spine.

Zustand: Very Good. 2 Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Very Good. 2 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. : Este libro de Leonard L. Berry y A. Parasuraman explora la interrelación entre la calidad y el marketing en los servicios. Basándose en investigaciones y encuestas a ejecutivos, los autores ofrecen ideas prácticas para mejorar el marketing de servicios. Se destaca la importancia del liderazgo, la cultura corporativa orientada al cliente y el uso eficaz de la tecnología para lograr una calidad de servicio superior y la satisfacción del cliente. EAN: 9780029030790 Tipo: Libros Categoría: Negocios y Economía Título: Marketing Services: Competing Through Quality Autor: Leonard L. Berry| A. Parasuraman Editorial: The Free Press Idioma: en Páginas: 212 Formato: tapa dura.…

Zustand: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In poor condition, suitable as a reading copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:002903079X.…

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:002903079X. …

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1450grams, ISBN:9780618660636. …

Hardcover. Zustand: As New. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDFine in Fine dust jacket. First edition.*.

Hardcover. Zustand: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good in very good dust jacket. First edition *.

Hardcover. Zustand: As New. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDisbn.

Zustand: Very Good. : Este libro explora los cinco atributos clave del servicio de calidad y cómo identificar las expectativas del cliente. Basado en años de investigación, ofrece un modelo para equilibrar las percepciones del cliente con sus necesidades, proporcionando una visión teórica sobre las expectativas del cliente y la prestación de servicios. Ideal para profesionales y estudiantes interesados en la gestión de la calidad en el sector de servicios. EAN: 9780029357019 Tipo: Libros Categoría: Negocios y Economía Título: Delivering Quality Service Autor: Valarie A. Zeithaml| A. Parasuraman| Leonard L. Berry Editorial: The Free Press Idioma: en Páginas: 226 Formato: tapa dura.…

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1600grams, ISBN:9780201502824.

Hardcover. Zustand: Très bon. Ancien livre de bibliothèque. Couverture différente. Edition 1991. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Different cover. Edition 1991. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings With owner's name inside cover. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1550grams, ISBN:9780201502824.…

Zustand: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.…

Zustand: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,1500grams, ISBN:9780618000623.…

Zustand: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Dust jacket in fair condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,550grams, ISBN:9781439167281.…

Zustand: Good. : Este libro, 'Marketing de Servicios: La calidad como meta', explora las estrategias y técnicas para alcanzar la excelencia en el marketing de servicios. Publicado en 1993 por Parramón Ediciones S.A., está escrito por Leonard L. Berry y A. Parasuraman. El libro aborda la importancia de la calidad en el sector de servicios y cómo las empresas pueden utilizar el marketing para diferenciarse y satisfacer las necesidades de sus clientes. Es una obra fundamental para estudiantes y profesionales del marketing que buscan comprender y aplicar los principios del marketing de servicios en un entorno empresarial competitivo. EAN: 9788434218635 Tipo: Libros Categoría: Negocios y Economía Título: Marketing de Servicios. La calidad como meta Autor: Leonard L. Berry| A. Parasuraman Idioma: es-ES Páginas: 230 Formato: tapa dura.…

Zustand: Very Good. : Este libro, 'Marketing de Servicios: La calidad como meta', explora las estrategias y técnicas para alcanzar la excelencia en el marketing de servicios. Publicado en 1993 por Parramón Ediciones S.A., está escrito por Leonard L. Berry y A. Parasuraman. El libro aborda la importancia de la calidad en el sector de servicios y cómo las empresas pueden utilizar el marketing para diferenciarse y satisfacer las necesidades de sus clientes. Es una obra fundamental para estudiantes y profesionales del marketing que buscan comprender y aplicar los principios del marketing de servicios en un entorno empresarial competitivo. EAN: 9788434218635 Tipo: Libros Categoría: Negocios y Economía Título: Marketing de Servicios. La calidad como meta Autor: Leonard L. Berry| A. Parasuraman Idioma: es-ES Páginas: 230 Formato: tapa dura.…

Zustand: Good. : Este libro explora el concepto de calidad total en la gestión de servicios, analizando cómo las percepciones y expectativas de los consumidores influyen en la calidad percibida. El modelo propuesto por los autores se centra en cinco atributos clave: fiabilidad, empatía, seguridad, capacidad de respuesta y elementos tangibles. A través de este enfoque, se busca ayudar a las empresas a evitar la sobrepromesa y a comprender mejor las necesidades de sus clientes, segmentando el mercado en grupos con diferentes expectativas. EAN: 9788479780616 Tipo: Libros Categoría: Negocios y Economía Título: Calidad total en la gestión de servicios Autor: Valarie A. Zeithaml| A. Parasuraman| Leonard L. Berry Editorial: Díaz de Santos Idioma: es-ES Páginas: 272 Formato: tapa blanda. …