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Reseña del editor
A highly intelligent, indispensable guide to how to discuss the undiscussable: asking for a raise, ending a relationship, apologising. Being tactful is a good thing to be, but it's not the answer to the dilemma of difficult conversations. We need advice that is more powerful than 'handle it nicely' or 'be diplomatic'. The problems run deeper than that; so must the answers. DIFFICULT CONVERSATIONS presents an invaluable step-by-step guide on how to deal with the most challenging conversations and even more importantly, how to improve relationships. More often than not, dealing constructively with tough topics and awkward situations deepens a relationship. And that's too good an opportunity to pass up.
Biografía del autor
Douglas Stone, Bruce Patton and Sheila Heen work for the Harvard Negotiation Project.
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- VerlagMichael Joseph
- Erscheinungsdatum1999
- ISBN 10 0718143612
- ISBN 13 9780718143619
- EinbandTapa blanda
- SpracheEnglisch
- Anzahl der Seiten272
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Difficult Conversations: How to Discuss What Matters Most
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Difficult Conversations: How to Discuss what Matters Most
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Difficult Conversations: How to Discuss what Matters Most
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Difficult Conversations: How to Discuss what Matters Most
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Difficult Conversations: How to Discuss what Matters Most
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Difficult Conversations: How to Discuss What Matters Most
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Paperback. Zustand: Used; Good. Dispatched, from the UK, within 48 hours of ordering. This book is in good condition but will show signs of previous ownership. Please expect some creasing to the spine and/or minor damage to the cover. Aged book. Tanned pages and age spots, however, this will not interfere with reading. Grubby book may have mild dirt or some staining, mostly on the edges of pages. Ex-library book with stamps on the first page, it is also likely to have a small shelf number sticker on the spine. Artikel-Nr. CHL10030917
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Difficult Conversations: How to Discuss what Matters Most
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Softcover. Zustand: Bon. Légères traces d'usure sur la couverture. Edition 1999. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Slight signs of wear on the cover. Edition 1999. Ammareal gives back up to 15% of this item's net price to charity organizations. Artikel-Nr. D-563-116
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Difficult Conversations: How to Discuss what Matters Most
Verlag:
Michael Joseph 27/05/1999, 1999
ISBN 10: 0718143612
ISBN 13: 9780718143619
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Difficult Conversations: How to Discuss what Matters Most
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