ISBN: 9781576750797 - emotional value: creating strong bonds with your customers (8 Ergebnisse)

Hardback. Zustand: Good. Today's consumers demand not only services and products that are of the highest quality, but also positive, memorable experiences. This essential guide shows how organizations can leapfrog their competitors by learning how to add emotional value -the economic value of customers' feelings when they positively experience products and services -to their customers' experiences. Janelle Barlow and Dianna Maul, with more than forty years combined experience in the service industry, detail five practices for adding emotional value to customer and staff experiences.…

Zustand: Good. 1 Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

hardcover. Zustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

Zustand: wie neu - gebraucht. Gebundene Ausgabe 336 S. Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Ansichtsexemplar aus Buchladen Zustand: 1, wie neu - gebraucht, Gebundene Ausgabe Berrett-Koehler Publishers , 2000-04-17 336 S. , Emotional Value: Creating Strong Bonds with Your Customers: Taking Customer Service to a New Level, Barlow, Janelle.…

Hardcover. Zustand: Brand New. 310 pages. 9.50x6.75x1.40 inches. In Stock.

Zustand: Sehr gut - gebraucht. Gebundene Ausgabe 336 S. Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe Berrett-Koehler Publishers , 2000-04-17 336 S. , Emotional Value: Creating Strong Bonds with Your Customers, Janelle Barlow.