Szabo michael (91 Ergebnisse)

Paperback. Zustand: Very Good. 3rd Edition, Third. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .…

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: New. Paperback. Publisher overstock, may contain remainder mark on edge.

Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Very Good. English Language. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Soft cover. Zustand: Very Good. ORIGINAL PUBLICATION; softcovers; ex-corporate library; light creasing of upper corner of wraps and leaves; o/w in very good condition. Book.

Paperback. Zustand: New. 3rd Edition, Third Edition. From T. Scott Gross, a consumer advocate, whose client roster for consulting and training reads like a who's who of the Fortune 500. Southwest Airlines, FedEx, McDonald's, Wal-Mart, and more have asked him to motivate their employees at conferences worldwide.In today's tough economy, cutting prices and providing good service aren't enough. To be truly successful, innovative businesspeople must learn the art of Positively Outrageous Service (POS)-doing the unexpected unexpectedly and giving the customer more than he or she could hope for. POS put customer service guru T. Scott Gross on the map in the early 1990s. In this revised third edition, he contemporizes his work by examining what's wrong in the service industry today and how to turn those negatives into POS. In his signature, slightly irreverent, but always insightful style, he shows managers at every level of the service industry how to:Build a customer base by following the four key principles of promotions-have fun, get people to your store, get people involved with your product, and do something good for othersHire the right people and show them the fundamentals of POSEnergize and obtain the most creativity out of employeesWin over customers when mistakes happen, no matter who is at faultPOS is not just a way of doing business, according to Gross; it's also a state of mind and the key to success in the twenty-first century. Allworth Press, an imprint of Skyhorse Publishing, publishes a broad range of books on the visual and performing arts, with emphasis on the business of art. Our titles cover subjects such as graphic design, theater, branding, fine art, photography, interior design, writing, acting, film, how to start careers, business and legal forms, business practices, and more. While we don't aspire to publish a New York Times bestseller or a national bestseller, we are deeply committed to quality books that help creative professionals succeed and thrive. We often publish in areas overlooked by other publishers and welcome the author whose expertise can help our audience of readers.…

Soft cover. Zustand: Very Good. Softcovers text and folded map; ex-corporate library; in very good condition. Book.

Soft cover. Zustand: Very Good. ORIGINAL 1973 PUBLICATION; softcovers; ex-library; in very good condition. Book.

Soft cover. Zustand: Very Good. ORIGINAL 1973 PUBLICATION; includes two folded plates in rear pocket (complete for this report); softcovers; ex-corporate library; in very good condition. Book.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Paperback. Zustand: Very Good. In stock ready to dispatch from the UK.

Paperback. Zustand: Brand New. In Stock.

Soft cover. Zustand: Very Good. Zustand des Schutzumschlags: Very Good. 1st Edition. A good clean copy.

Paperback. Zustand: New. WHAT TO SEE WHERE, WHEN AND HOW IN THE WELLINGTON REGION Te Upoko-o-te-Ika Wellington has an amazing variety of landscapes and seascapes that are home to an impressive range of wildlife. This handy and informative illustrated guide highlights over 30 of the best wild and urban places to discover and explore the region's natural diversity, from the south coast to Kapiti. Whether out tramping, at home or on the water, this is a book for locals and visitors, keen and casual wildlife watchers, or for anyone curious about their own backyard. Wild Wellington lets you in on the best places and times of year to experience everything from migrating birds to seals hauling out, dolphin pods and orca in the harbour to the recovery of once-threatened native bird species in action, the region's special flowering plants to the oldest native trees, and the conservation efforts that ensure that our local wildlife survives and flourishes. Written with input from Te Papa's expert natural history team and Matauranga Maori about the region and its wildlife from mana whenua, Wild Wellington illustrates the true richness of the interconnected nature of Poneke and Te Upoko-o-te-Ika.…

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Soft cover. Zustand: Very Good. Zustand des Schutzumschlags: Very Good. 1st Edition. A good clean copy.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: Good. Volume 3. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,3700grams, ISBN:9780781714877. …

Paperback. Zustand: Good. 248 pages. dj worn and starting to delaminate at bottom edge, shelf wear.

Zustand: new.

Paperback. Zustand: Good. 248 pages. small closed tear in d/j.