Normann richard (54 Ergebnisse)

Hardback. Zustand: Very Good. 1983 ver ffentlichte Dr. Richard Norman das erste Buch, das einen integrativen Ansatz zum Management von Dienstleistungsunternehmen beschrieb. Sein neues Buch Reframing Business behandelt einen neuen strategischen Ansatz, der davon ausgeht, dass Unternehmen in der Lage sein m ssen, Gesch ftsprozesse und Gesch ftsabwicklung zu berdenken, um auch in Zukunft wettbewerbsf hig zu bleiben. Hierzu ist es notwendig, dass sie Ideen, Konzepte und Modelle in die Praxis umsetzen k nnen. Norman stellt hier neue Gesch ftsmodelle vor und zeigt Unternehmen, wie sie ihre Abl ufe neu strukturieren und die sich hieraus ergebenden neuen M glichkeiten nutzen k nnen.…

Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: Fair. 2. With dust jacket. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Zustand: Good. 2nd Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. 2nd Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.…

Zustand: Very Good. 2nd Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. …

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Hardcover. Zustand: Très bon. Ancien livre de bibliothèque avec équipements. Edition 2001. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Very good. Former library book. Edition 2001. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Zustand: Good. : Este libro examina las características especiales que hacen que los servicios y la gestión de las organizaciones de servicios tengan éxito. Proporciona un marco integral para las empresas orientadas a los servicios que hace hincapié en un sistema de gestión de servicios optimizado, cuyos componentes clave son el segmento de mercado, el concepto de servicio, el sistema de prestación de servicios, la imagen y la cultura. Se analizan e ilustran ampliamente las estrategias de crecimiento y la naturaleza de la innovación. El papel y los principios del buen liderazgo en las organizaciones de servicios constituyen un área crucial de debate. También se exploran temas como el uso de la imagen y la cultura como instrumentos de gestión, la comunicación eficaz y persuasiva y la "alta tecnología social". EAN: 9780471928850 Tipo: Libros Categoría: Negocios y Economía Título: Service Management Autor: Richard Normann Editorial: Wiley Idioma: en Páginas: 202 Formato: tapa dura. …

Softcover. Zustand: Bon. Ancien livre de bibliothèque. Edition 2011. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Edition 2011. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: acceptable. Ausreichend/Acceptable: Exemplar mit vollständigem Text und sämtlichen Abbildungen oder Karten. Schmutztitel oder Vorsatz können fehlen. Einband bzw. Schutzumschlag weisen unter Umständen starke Gebrauchsspuren auf. / Describes a book or dust jacket that has the complete text pages (including those with maps or plates) but may lack endpapers, half-title, etc. (which must be noted). Binding, dust jacket (if any), etc may also be worn.…

Softcover. Zustand: Bon. Ancien livre de bibliothèque avec équipements. Ammareal reverse jusqu'à 15% du prix net de cet article à des organisations caritatives. ENGLISH DESCRIPTION Book Condition: Used, Good. Former library book. Ammareal gives back up to 15% of this item's net price to charity organizations.…

Hardcover. Zustand: Brand New. 1st edition. 244 pages. 9.25x6.25x0.75 inches. In Stock.

Hardcover. Zustand: Very Good. 202 pages. Examines the special characteristics that make services and the management of service organizations successful. Provides a comprehensive framework for servic e oriented businesses that stresses a streamlined service management system, the key components of which are market segment, service concept, service delivery s ystem, image, and culture. Growth strategies and the nature of innovation are an alyzed and amply illustrated. The role and principles of good leadership in serv ice organizations form a crucial area of discourse. Topics such as the use of im age and culture as management instruments, effective and persuasive communicatio ns, and high social technology are also explored.…

Zustand: Gut. 174 S. m. 19 Abb., kt.

Zustand: BUONO USATO. IIED. Da revisionare INGLESE Legatura commerciale, copertina in eco-pelle bruna segnata da minime mende da attrito alle cuffie ed estremitÃ, sovraccoperta con toni ombrati da aloni polvere, appesantiti dalla luce in cornice, patinato usurato e bordo stanco, interno molto ben tenuto, fogli conservati allo stato del nuovo, toccature di pulviscolo ai tagli. N. pag. 185.…

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

XV, 185, (7) S. Orig.-Pappband mit Orig.-Umschlag. - Sehr guter Zustand innen und außen.

HRD. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Hardcover. Zustand: Good. No Jacket. Missing dust jacket; Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Zustand: New. In English.

Zustand: New. In English.

hardcover. Zustand: Sehr gut. 356 Seiten; John Wiley & Sons - 1. Auf. 2001 : Richard Normann - gb. Gr., 9-3-5-05 BU-KW4B-ITSI Sprache: Deutsch Gewicht in Gramm: 1.