Anbieter: BooksRun, Philadelphia, PA, USA
Paperback. Zustand: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
Anbieter: Better World Books, Mishawaka, IN, USA
Erstausgabe
Zustand: Good. 1st Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Very Good. 2nd Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Anbieter: Better World Books, Mishawaka, IN, USA
Erstausgabe
Zustand: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Very Good. 2nd Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Hardcover. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Anbieter: ThriftBooks-Phoenix, Phoenix, AZ, USA
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Hardcover. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Zustand: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
EUR 5,73
Anzahl: 1 verfügbar
In den WarenkorbZustand: Good. 2nd Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Anbieter: Hamelyn, Madrid, M, Spanien
Zustand: Bueno. : Este completo kit de herramientas contiene 60 actividades listas para usar que se pueden utilizar 'tal cual' en sesiones cortas de menos de una hora o combinadas para crear programas más largos que puede adaptar a las necesidades específicas de sus empleados de primera línea. Todas las actividades han sido probadas y han demostrado ser muy eficaces en el desarrollo de actitudes positivas y comportamientos amigables con el cliente en los empleados de servicio.Además, los participantes en estas sesiones tienden a disfrutarlas y a esperarlas con interés a medida que aprenden a revitalizar su energía en los 'días malos', a escuchar a los clientes con una mente abierta, a aportar empatía a todos los encuentros con los clientes, a superar las barreras que inhiben la resolución de problemas, a utilizar palabras que inspiran confianza, a pacificar a los clientes descontentos, a terminar una conversación con elegancia y a encontrar soluciones 'ganar-ganar' a todo tipo de problemas. EAN: 9780079137739 Tipo: Libros Categoría: Negocios y Economía|Educación Título: The Customer Service Training Tool Kit Autor: Jeff Gee| Val Gee Editorial: McGraw Hill Idioma: en Páginas: 365 Formato: tapa dura.
EUR 20,63
Anzahl: 1 verfügbar
In den WarenkorbZustand: Used. pp. 204 Illus.
Zustand: Used. pp. 204.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 25,97
Anzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 1st edition. 230 pages. 8.00x5.25x0.75 inches. In Stock.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 29,98
Anzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 1st edition. 214 pages. 7.75x5.00x0.50 inches. In Stock.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 32,00
Anzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 2nd edition. 240 pages. 9.50x7.25x0.50 inches. In Stock.