Erdogan koc (32 Ergebnisse)

Hardcover. Zustand: Fine.

Zustand: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Zustand: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Zustand: Good. Your purchase helps support Sri Lankan Children's Charity 'The Rainbow Centre'. Ex-library, so some stamps and wear, but in good overall condition. Our donations to The Rainbow Centre have helped provide an education and a safe haven to hundreds of children who live in appalling conditions.…

Zustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9781786398314.

Zustand: New.

Zustand: New. pp. 232.

Zustand: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.

Zustand: New. In English.

Paperback. Zustand: Brand New. 370 pages. 9.50x7.00x1.00 inches. In Stock.

Zustand: New.

Zustand: New.

Paperback. Zustand: Brand New. 2nd edition. 472 pages. 9.68x6.87x9.69 inches. In Stock.

Zustand: New.

HRD. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

HRD. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New. In English.

Taschenbuch. Zustand: Neu. Marketing Communications in Tourism | The Influence of Gender in Family Holiday Decision Making in Turkey | Erdogan Koc | Taschenbuch | 272 S. | Englisch | 2010 | LAP LAMBERT Academic Publishing | EAN 9783838363455 | Verantwortliche Person für die EU: BoD - Books on Demand, In de Tarpen 42, 22848 Norderstedt, info[at]bod[dot]de | Anbieter: preigu.…

Hardcover. Zustand: Brand New. 152 pages. 9.50x6.25x0.25 inches. In Stock.

Zustand: New. In English.

Gebunden. Zustand: New. Emotional intelligence (EI) is the ability to recognize emotions, thereby guiding behavior and allowing emotional adjustment to environments. As services are produced and consumed simultaneously, the employee EI is vital. This book uses a skills-based appro.

Hardcover. Zustand: Brand New. 236 pages. 9.50x6.75x0.75 inches. In Stock.

Zustand: New. Tourism and hospitality services are prone to service-failure due to a high level of customer-employee contact. This is an invaluable source of information that includes student aids, real-life examples, case studies, links to websites and activities alongs.

Zustand: New. 2019. Hardcover. . . . . . Books ship from the US and Ireland.

Buch. Zustand: Neu. Neuware - Emotional intelligence is the capability to recognize, use and manage one's own emotions and those of others. The use of emotional information guides thinking and behaviour, allowing adjustment of emotions to adapt to environments. As tourism and hospitality services are produced and consumed simultaneously, with a high level of contact between employees and customers, the development of emotional intelligence of employees in tourism and hospitality establishments is vital.This book has a skills-based approach and explains how emotional intelligence can be developed in tourism and hospitality students and employees. Key features: A foreword by Gill HassonThe first tourism and hospitality book to describe emotional intelligenceCovers all major literature, concepts, theories and research findings from the perspective of emotional intelligence.Includes exercises, end of chapter questions, practical examples, student aids and Powerpoint slides for each chapter that can be used in class by academicians and practitioners in their training sessions.The book is intended for use by tourism and hospitality students, researchers and practitioners.…

Zustand: New. 2017. Hardcover. . . . . . Books ship from the US and Ireland.

Buch. Zustand: Neu. Neuware - Tourism and hospitality services are highly prone to service-failure due to a high level of customer-employee contact and the inseparable, intangible, heterogeneous and perishable nature of these services.Service Failures and Recovery in Tourism and Hospitality, with its extensive coverage of the literature, presents an invaluable source of information for academics, students, researchers and practitioners. In addition to its extensive coverage of the literature in terms of recent research published in top tier journals, chapters in the book contain student aids, real-life examples, case studies, links to websites and activities alongside discussion questions and presentation slides for in-class use by teaching staff.This book is enhanced with supplementary resources including customizable lecture slides.…

Zustand: New.

Zustand: New.

Zustand: New. In English.