elsevier science technology mai 2003 (4 Ergebnisse)

Buch. Zustand: Neu. Neuware - Constraint satisfaction is a simple but powerful tool. Constraints identify the impossible and reduce the realm of possibilities to effectively focus on the possible, allowing for a natural declarative formulation of what must be satisfied, without expressing how. The field of constraint reasoning has matured over the last three decades with contributions from a diverse community of researchers in artificial intelligence, databases and programming languages, operations research, management science, and applied mathematics. Today, constraint problems are used to model cognitive tasks in vision, language comprehension, default reasoning, diagnosis, scheduling, temporal and spatial reasoning. In Constraint Processing, Rina Dechter, synthesizes these contributions, along with her own significant work, to provide the first comprehensive examination of the theory that underlies constraint processing algorithms. Throughout, she focuses on fundamental tools and principles, emphasizing the representation and analysis of algorithms. Examines the basic practical aspects of each topic and then tackles more advanced issues, including current research challenges Builds the reader's understanding with definitions, examples, theory, algorithms and complexity analysis Synthesizes three decades of researchers work on constraint processing in AI, databases and programming languages, operations research, management science, and applied mathematics.

Taschenbuch. Zustand: Neu. Neuware - This handbook serves as a valuable reference manual for IS professionals, call center supervisory and management personnel, as well as senior management, providing technology references for implementing call center, operational guidelines, and many examples of call centers from various business sectors, with a section on how call centers can be used to foster customer relationships. A special feature of the book is its focus on real-life call center case studies, describing a number of successful call centers, selected from various business sectors' financial, automotive, retail and technology, and others. These case studies are presented in an innovative business school format, providing useful guidelines based on successful corporate call centers. \*Presents key concepts and techniques, including a formal development process, in a real-world context\*Provides extensive management guidelines\*Stresses the importance of staff selection and training.

Taschenbuch. Zustand: Neu. Neuware - This is a practitioner's guide to developing global e-commerce sites, focusing on the design and engineering of Web forms for global data collection and alignment with widely recognized international standards, XML structures, and XML vocabularies.

Buch. Zustand: Neu. Neuware - Focuses on the economics of environmental externalities and environmental public goods. This volume examines environmental degradation and policy responses from a microeconomic, institutional standpoint. It includes chapters on topics such as the theory and practice of pollution regulation, and on the areas of environmental economics research.