Aman pub (15 Ergebnisse)
- Softcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht
EUR 4,53
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
pbk. Contents Preface 1 Introduction 2 Duties and Responsibilities of a waiters and waitresses 3 Instructions to Waiters and Waitresses 4 Role of Waiter in Food and Beverage Service 5 Different Types of Waiters or Waitresses 6 Job Descriptions and Training of Waiter or Waitress 7 Tipping of Waitresses and Waiters 8 Menu Planning… 9 Dining Table Services 10 How to Be a great Host or Hostess in a Restaurant 11 Use of Napkins 12 Roles of Workers 13 The waiters Glossary of Terms Bibliography IndexEffective waiter service is vital to the success of every food service operation Many operations fail not because the food or atmospheres are inadequate but because the service fails to please guests Excellent waiter service depends on excellent professional servers who not only know their jobs and perform them well but understand their guests and how to best meet and exceed their needs This includes the ability to work with others as a team to deliver great service and the attitude to approach the job as a professional Waiting tables is not an easy job It requires hard work time to learn to do it well and a commitment to serving peopleThe present book is a highly informative guide to the art and science of waiting tables in today?s competitive dining environment having a skilled wait staff can mean the difference between a restaurant?s success or failure and this book is a clearest and most cost-effective tool for sharpening wait service skills Brimming with professional tips on-the-job advice and practical definitions this book covers all the essentials of waiting including waiter etiquette styles of food service and the dos and don?ts of dealing with guests Whether you?re a first-time waiter an experienced server hoping to move to a more prestigious establishment or a manager seeking an accessible training guide the book has it all 274 pp.
- Hardcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht - Wie neu
EUR 5,07
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Hardbound. Zustand: As New. New. Contents Preface. Acknowledgements. About the author. 1. Introduction to tourism hospitality and hotel industry. 2. Organization. 3. Types of rooms. 4. Hotel entrance lobby and front office. 5. Reservation. 6. Registration. 7. Front office coordination. 8. On going responsibilities. 9. During the… stay activities. 10. Room selling techniques. 11. Night audit in front office. 12. Hospitality. 13. Computers in hospitality. Bibliography. The book is a comprehensive effort to make the hospitality program educators career guidance counselors aspiring young students passing out from their alma mater young hotel management professionals to have a sound theoretical and practical knowledge about the various dimensions of front office operations and management in the modern hotel industry in the world of hospitality. The book has a detailed coverage of the major activities of front office department of the hotels and thus encompasses the various functions of the front office performed during the entire guest cycle which includes processing reservation registering the guest on arrival providing various services to the guest during their occupancy and processing the settlement of their bills during departure. The book has stated the importance of front office as a major line function and operational department in bringing valuable revenue to the hotel by the challenging task of selling the rooms which are products as the revenue of a particular unsold room lost for one day can never be recovered for that particular day. The book has been written and compiled with great efforts to develop all the qualities traits and knowledge in a professional required by the leading hospitality companies around the country in order to flourish in the field of hospitality as an asset for the various hospitality organizations. 130 pp.
- Hardcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht - Wie neu
EUR 5,07
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Hardbound. Zustand: As New. New. Contents Preface. 1. Introduction to Napkin folding. 2. Types of Napkin folding. 3. Easiest and complicated Napkin folding. 4. Washing instructions. 5. Tableware and table setting. 6. Styles of table service. 7. Sanitation and appearance. Bibliography. Index. Napkins are used for functionality an…d to add to the decor of the dining table. Napkins folded in various shapes and designs can help to make any dinner table fun and festive. From formal sit down dinners to everyday family meals to festive party buffets artfully folded napkins are certain to delight enchant and enhance any occasion. No matter how simply or intricately done elegant and creative napkin folds transform meals into celebrations. From quick and easy folds to very intricate napkin creations this book offers step by step directions and illustrations of more than 50 types of napkin folds. The book has easy to follow instructions and well drawn pictures which make it easy to understand how to fold the napkins. 178 pp.
- Softcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht
EUR 20,37
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Contents 1 Introduction 2 Objective of the Study 3 Research Methodology 4 Impact of Promotional activities on tourism in New Delhi 5 Data Analysis 6 Literature Review 7 Recommendations for Industry and Tourists 8 Conclusion References AppendixConsumer protection and Tourism Two words which together come and conjure an image of S…afe tourism This book would significance the role of consumer tourism Because it can observe that tourism industry has maintained an ambiguous relation with protectionTravel and tour operator used what types of precaution and what types of services offered to their clients How much they are earning from this profession and tourists from which origin are frequently visiting a Delhi The concept of sustainability means that mankind must live within the capacity of the environment that supports Tourism is one of the fastest growing industries in the world today Tourism is presently India?s second largest net foreign exchange earning exporting industry after textile or garment The tourism industry in India is witnessing a whopping 30 percent yearly growth The foreign exchange revenue stands at about 22000 Crore which has been highest for last 10 years India?s travel industry is thriving due to an increase in foreign tourist visiting India as well as the rise in domestic tourist Visitors are pouring in form all parts of the world specially from Europe The trend has changed a lot as compared to few years back Even in summers tourist are coming out to experience the beauty of resorts in Himalayan Mountains range The growth of the tourism sector of India economy at present huge This has become one of the major industrial sectors in the Indian Economy The tourism industry earns the foreign exchange of worth Rs21828 crore annually In the 208 the growth rate of tourism sector of Indian Economy was recorded 173 percentage The growth of tourism industry is due to the rise in the arrival of more and more foreign tourists and the increase in the number of domestic tourists The recent terror attacks on Mumbai 2611 11 September 2001 Bali Bombing Marriott Hotel in Islamabad and the 911 has created a concern over the tourist traveling more however that has been worked as a catalyst for Indian tourism industry With SARS Tsunami Kashmir issues and more recently is Financial turmoil it was believed that the negative trend in on the doorstep however such kind is seen in last couple of months In last few months the global aviation tourists loses 5 billion and in hotels there was already 30 percent cut in room rates after recent Mumbai attack Hoteliers and Industry expects a sharp rise in domestic tourism in coming months almost 95 percent on travel and tourism market dependent on domestic travelers 220 pp.
- Softcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht
EUR 20,37
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
pbk. Contents Foreword Preface 1 Introduction to Cookery 2 Food Hygiene Sanitization and Safety 3 Tools and equipment 4 Kitchen organization 5 Fuels 6 Method of cooking 7 Kitchen staples Cereals Pulses Nuts and Seeds 8 Herbs and Spices 9 Fats and oils 10 Vegetables Fr Legumes Identification and Fabrication 11 Fruit 12 Milk and M…ilk Products 13 Cheese Fr Fromage 14 Egg Fr Oeufs 15 Pasta 16 Breakfast 17 Salad and Salad Dressing 18 Stock Fr Fond 19 Thickening Agents 20 Roux and Sauces 21 Soup Fr Potage 22 Fish Fr Poisson 23 Poultry and games Fr Vollaile etes Gibier 24 Mutton and Lamb 25 Beef Fr Boeuf 26 Pork Fr Porc 27 Culinary Terms 28 Nutritional Value 29 Metric Conversions 30 Principles of Baking 31 Basic Commodities used in Bakery 32 Basic Tools used in bakery 33 Bread Fr Pain 34 Cake 35 Icing 36 Pie and Tarts 37 Pastry Fr Pate 38 Biscuits and Cookies BibliographyAlthough teaching and learning are different words but it can sit side by side with friendly gesture As teaching has different level must know may know could know our motto is to write this book which will give a guide to the must know level of learningThis book provides an invaluable foundation for acquiring basic professional skill and knowledge In this edition we have attempted to balance the traditional with the modernThis book will be ideal for 1 All hotel management students Undergraduate and post graduate 2 DiplomaCraft course students of F & B Production 3 Teachers of Food Production 4 Apprentices of Food Production 5 All Chefs 6 New entrants who have no formal training or education in Food Production 7 Convention and training centre that provides food production 8 All Hospitality Trainers 438 pp.
- Hardcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht - Wie neu
EUR 22,40
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Hardbound. Zustand: As New. New. Contents Preface. 1. Philosophy of housekeeping. 2. Organisation of housekeeping management. 3. Cleaning. 4. Laundry facility. 5. Staffing operations. 6. Employee recognition and motivation. 7. Hotel protection and security management. 8. Housekeeping and sanitation. 9. Lodging security. 10. Main…tenance of culinary service. 11. Waste prevention. 12. Effective housekeeping. Bibliography. Index. Housekeeping is the maintenance of a clean environment usually in a house but it also applies to industrial commercial and institutional settings. A well run housekeeping department is integral to the success of any lodging operation. Management of a housekeeping operation entails scheduling staff deliveries services and maintenance budget analysis cost controls and compliance with regulations. Today the ideal executive housekeeper must be prepared to be a first line manager capable of running a housekeeping department with little or no intervention from upper management. This book offers future industry professionals the tools they need to be competitive in this new era the skills to manage resources administer assets and manage all of the technical operations of a busy housekeeping department. It will be an invaluable resource for all who need to succeed in the hospitality industry. 264 pp.
- Hardcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht - Wie neu
EUR 23,76
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Hardbound. Zustand: As New. New. Contents I. The Hospitality and Lodging Industry 1. Hospitality industry. 2. The history and development of the lodging industry. 3. The classification of the organized hotel industry. 4. Supplementary and intermediate accommodation. II. Hotel Organization and the Rooms Division 5. The hotel orga…nization. 6. The divisions of a hotel. 7. An introduction to the rooms division of a hotel. 8. The rooms division manager. III. Front Office and Its Sections 9. An introduction to the front office. 10. The functions performed by front office. 11. Components of front office. 12. Management team of front office. 13. Attributes of a front office personnel. 14. Equipments used in front office operations. 15. Knowledge about accommodation product. IV. The Reservations Section 16. An introduction to the reservation section. 17. Modes of reservation. 18. Channels or sources of reservation. 19. Types of reservation. 20. Systems of reservation. 21. Tools of room availability. 22. Processing individual and group conservation. 23. Amendments cancellations and overbooking. 24. Job description of reservation personnel. V. The Registration and Information Section 25. An introduction to the registration section. 26. The tools of registration. 27. The essential steps of registration. 28. The pre registration performed at front desk. 29. Processing VVIP foreigner and group registration. 30. The information section. 31. Job description of registration and information staff. VI. The Front Office Cash Section 32. An introduction to the cash section. 33. The main functions of cash section. 34. Night audit in cash section. 35. Job description of cash section personnel. VII. The Bell Desk 36. An introduction to the bell desk. 37. The important functions performed by the bell desk. 38. Formats and records to be maintained in the bell desk. 39. Left luggage procedure at the bell desk. 40. Job description of bell desk personnel. VIII. The Business Center and Telephone Exchange 41. An introduction to the telephone exchange. 42. Functions of the telephone exchange. 43. Job description of the telephone exchange personnel. 44. The business centre of the hotel. IX. General Knowledge about the Hospitality Industry and Front Office 45. Eminent personalities of the hospitality industry. 46. Important hotels of the world. 47. Important hotel chains of India. 48. Important international airlines and their codes. 49. List of countries with their capitals and currencies. 50. Jargons used in front office operations and management. 51. Abbreviations of hospitality industry. Bibliography. Index. Hotel Front Office Training Manual is a well structured and compiled textbook that has been developed primarily according to the education requirements of the students of hospitality in the country. The book has succeeded in creating a balance between the theoretical inputs and practical inputs required by the students to pursue a successful career in front office department in the hotel industry. The book also has an informative general knowledge section that will impart a sound knowledge to the students regarding the eminent personalities of the hotel industry the important hotels of the world the leading hotel chains in India international airlines and countries and their currencies. The book also targets the hospitality academicians and suggests them proper teaching plans in order to complete each of the mentioned unit. The book also has a collection of more than 400 technical terms used in front office as well as 100 abbreviations that are important from the view of front office. Above all the book has a strong USP of self learning philosophy that has been promoted through the lucid literature and creative illustrations specially designed for the students. The book is the outcome of the sincere efforts put for the last three years that went into its development and publication. 311 pp.
- Softcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht
EUR 24,44
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Contents Preface 1 Verbal communication 2 Significance of Good verbal communication 3 Non-verbal communication and Introduction 4 Making sense of non-verbal communication 5 executable model verbal and non-verbal communication 6 Non-verbal communication skills 7 Non-verbal communication Making sense of gender 8 Basic of language…and communication skills 9 The interview advantage 10 Oral communication 11 Communication processes for virtual organizations 12 Non-verbal communication Making sense of communicative technologies 13 The importance of face-to-face communication at work 14 Speech synthesis Bibliography IndexVerbal communication is one way for people to communicate fact-to-face Some of the key components of verbal communication are sound works speaking and language At birth most people have vocal cords which produce soundsNonverbal communication has received much attention in the areas of business presentation sales and marketing and the development of social skills Little attention however has been given to its importance in general communication despite major differences in cultural use and interpretation of body language expression personal space and other non-verbal toolsThe book contains fourteen chapters on various aspects It is hoped that students in the filed of communication and other technicalprofessional courses will find this book indispensable 284 pp.
- Hardcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht - Wie neu
EUR 24,44
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Hardbound. Zustand: As New. New. Contents Preface. 1. The food service industry. 2. Food service environment. 3. Functional areas. 4. Space requirements of food service operations. 5. Food service equipment 6. Equipment installation. 7. Layout of food service facilities. 8. Designing of food processing facility. 9. Temporary foo…d service operations. 10. Mobile food service units. 11. Food service operations in schools. 12. Food service facilities in hospitals. 13. Emergency food services. Bibliography. Index. Food service facilities vary from the simplest limited menu snack bar to the multifaceted hotel food service that may involve public dining rooms employee dining rooms cafeterias banquet service and room service. Each type of food service facility is characterised by unique traits in the meals offered type of service operational methods marketing approach customers served and atmosphere or ambience. The food service industry has experienced tremendous growth and change in the last few years which have created a need for food service facilities capable of providing the variety of meals prepared by different preparation techniques that will satisfy the changing desires of customers. Only those facilities that are planned for flexibility labour productivity efficient use of energy and managed accordingly will survive the competitive environment of the food service industry. This book provides comprehensive information on current planning techniques requirements and trends of food service facilities. It will be an invaluable resource for students and professionals of the food service industry. 286 pp.
- Hardcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht - Wie neu
EUR 24,44
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Hardbound. Zustand: As New. New. Contents Preface. 1. Introduction to baking. 2. Baking ingredients. 3. Baking of bread. 4. Preparation of cakes. 5. Baking of pies. 6. Making of cookies. 7. Baking of hot rolls and buns. 8. Preparation of icings. 9. Measuring ingredients. 10. Properties and functions of baking powder. 11. Yeast f…ree baking. 12. The physics of baking. 13. Baking appliances. 14. Functions of baking ovens. Bibliography. Index. Baking is the technique of cooking food in an oven by dry heat applied evenly throughout the oven. It is as much a science as an art. So in addition to mastering basic techniques and recipes every baker must also learn about the science that underlies the baking craft. This book offers an in depth coverage of the basics of baking. It explains the art and science of contemporary baking techniques and practices. Written in a clear easy to understand style this book gives readers knowledge that they can apply to their own baking whether it's selecting the right flour understanding how different leavening agents work or learning about using new baking ingredients and additives to enhance favourite recipes. This insightful book will be an essential key to mastering skills and effectively adapting to today's quickly evolving trends. It will be an essential companion for professional bakers pastry chefs beginning students and anyone who is serious about baking. 296 pp.
- Softcover
- Erstausgabe
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Neu
EUR 27,15
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Soft cover. Zustand: New. Zustand des Schutzumschlags: New. 1st Edition. Contents Part I Basics of Hotel and Front Office Demartment 1 Introduction to Hotel Industry 2 Classification of Hotels 3 Present and Past of hotel industry Special Reference to India 4 Relation of Hospitality Industry with other Industry 5 Front Office Org…anization 6 Hotel Communication 7 Front Office Attributes 8 Front Office Department Equipments 9 Types of Room 10 Tariff Structure 11 Hotel Accommodation and Guest 12 Hotel Guest Cycle 13 Hotel Guest Room Reservation 14 Hotel Guest Registration 15 Handling of Situations 16 Foreign Exchange Management Act FEMA 1999 17 Hotel Telephone Exchange 18 Hotel Night Auditing 19 Coordination and Cooperation among all Hotel Departments Part II Hotel Front Office Accounting Computer Application Management and other Pertinent Information 20 Hotel Front Office Accounting 21 Hotel Front Office Computer Applications 22 Hotels Liability towards Guest 23 Hotel Budget and Budget Control 24 Hotel Entrance Lobby and Front Office 25 Yield Management 26 Risk and Crises Management 27 Passport and Visa Special Reference to India 28 Payments Methods Special reference to Payment by Cards 29 Basic French Conversation Part III Practical Guidelines in Hotel Front Office Operation 30 Practical guidelines during guest cycle 31 Practical Guidelines during interaction in hotel lobby 32 Practical guidelines during room introductions 33 Practical Guidelines for operating fidelio 34 Practical Guidelines for Operating Credit Card and FAX Machine Part IV All-Purpose Hotel Information 35 International Hospitality Classification Organizations or Committees 36 Wildlife and Nature Reserves of India 37 General Knowledge Country Capital Currency and Airlines 38 Hotel Industry Glossary 39 Hotel Industry Acronyms References IndexThis book is designed to meet the demand o present scenario of various Hotel Management courses like BHM DHM etc the book is divided into three part these are as follows Basics of Hotel and front office department Hotel front office accounting computer application management and other pertinent information Practical guidelines in hotel front office operation All-purpose hotel informationIn addition to the above three sections Yield Management Disaster Management Basic French for Conversation Passport and Visa Special reference to India and payment Card details for industry are also provided in this bookThe Performa of various documents used in Hotel Front Office Department glossary acronyms various international Hotel Classification Committees along with their currency airlines capital etc are also included in this bookThis book would serve as an essential textbook for the beginners research scholars and teachers of the hospitality industry 400 pp.
Verlag: Aman Pub 2010
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht
EUR 5,07
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Reprint. Contents 1 Hospitality industry nature and statusAshish Dahiya and Sonia Sharma 2 Growth and development of the hospitality industry in IndiaPayal and Jyoti 3 Hospitality industry and its role in Indian economyPrashant Kandari 4 Introduction to hospitality accommodationJyoti and Praveen 5 Food service industryYashpal Si…ngh Negi 6 An overview of ancillary and support services in hospitality industryAbhinav Shandilya 7 Hospitality organisationsAbhinav Shandilya 8 Hospitality distribution channels -- an introductionSandeep Malik 9 Functions and levels of distribution channelsSandeep Malik 10 Major hospitality distribution channels - II Reservation system global distribution systems and InternetSurjeet Kumar 11 Major players in hospitality industry -- an international scenarioVinay Rana 12 Major hospitality players and associates in IndiaAshish Dahiya and Pushkar Negi 13 Emerging trends in hospitality industry - I Defining market basic concept of marketing marketing mix Market segmentation hospitality industry etcJS Tiwari 14 Emerging trends in hospitality Industry - II Emerging markets role of support services and infrastructureSurjeet Kumar 15 Emerging trends in hospitality industry - III IT customer reservation management eco-friendly hospitality dining experience future protections in HRMLata S PatilThe hospitality education in India has witnessed a significant change over the years Its introduction as a subject goes back to formation of Catering Institutes and National Council of Hotel Management and Catering Technology From last decade universities and colleges in India have also introduced Hotel Management Programme at degree level All India Council for Technical Education AICTE has designed model curriculum However it is being observed that a limited study material is available in hospitality management keeping the vast curricula into consideration With the book an attempt has been made to assimilate relevant contents on Introduction to Hospitality keeping AICTE model curriculum into consideration The book contains 15 chapters on various aspects in hospitality industry Overall the book intends to provide a wider coverage and discussion on hospitality industry in India The issues dealt with in this book may appear to be diverse but unanimous in their forms on hospitality in India 190 pp. tables, figs (illustrator).
- Hardcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht - Wie neu
EUR 30,55
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
Hardbound. Zustand: As New. New. Contents Preface. Section A. Contemporary issues of hospitality and tourism management 1. Cruise competition and qualitative analysis of passenger trends/Jin Wang and Petros Lois. 2. The application of marketing strategy in the tourism and hospitality industry/Marios D. Soteriades. 3. Semantic we…b technologies in tourism information systems/Dimitris N. Kanellopoulos. 4. Demographic and economic patterns in Italian tourism in the last century/Adriana Galvani. 5. Crisis management in tourism industry/Senol Cavus and Abdullah Tanrisevdi. Section B. Ecological perspectives 6. Environmental impacts of nature based tourism in South Africa/Anna Spenceley. 7. Opportunities and pitfalls in ecotourism development/Ian D. Rotherham. 8. The impact of ecotourism development in Kenya environmental issues of planning and management/Roselyne Nyawiri Okech. 9. Tourism development as an alternative for agricultural production the case of E. Slovakian wine tourism/G.M. Timeak. Section C. Economic implications of hospitality and tourism development 10. Implications of the development of hospitality and tourism in the economy Micro and macro level/Waclaw Kotlinski. 11. The decision about the increase of income and the reduction of costs in hospitality corporations/Dragan Nikolic. 12. The impact of management accounting systems on performance an exploratory study of hotels in Slovenia/Slavka Kavcic and Gordana Ivankovic. 13. The Cretan resort cycle from wealthy explorers and cruisers to mass tourism/Konstantinos Andriotis. Section D. Destination management 14. Politics of place and the role of policy makers in the creation of opportunities for community oriented events and festivals/Razaq Raj. 15. The cluster effect of the tourism industry in pearl river delta/Zhang Mu. 16. An analysis of tourism infrastructure in Madhya Pradesh India/Amitabh Mishra. Section E. Human resource management in hospitality and tourism operations 17. Pay satisfaction in the hospitality and tourism industry theories realities and the possibilities/Sumeetra M. Thozhur. 18. Customers emotional and behavioral responses to complaint handling/Atila Yuksel. 19. Changing scenario of human capital development in Indian hospitality operations/Saurabh K Dixit. 20. Empowerment levels and complaining behaviors a case of hotel customers behavioral intentions/Atila Yuksel Murat Hancer and Ugur K. Kilinc. The second half of the century has witnessed tremendous developments in the tourism and hospitality sectors. The international tourist arrivals increased from 25 million in the year 1950 to 67 million in 2000 registering an annual growth rate of 7 per cent. Now tourism industry is enjoying one of the top most positions in the overall business scenario worldwide. It is accepted world over that tourism is a major force in the economy of the world an activity of global importance and significance. This most rapidly expanding industry is contributing over ten per cent to global GDP and generating employment for 200 million people. The WTO's tourism vision 2020 forecasts the international arrivals are expected to cross 1.56 billion by the year 2020. With the clear thinking and intellectual caliber the contributors of the book have brought to bear on a selection of important themes of tourism and hospitality industries. It has compiled together the twenty contributions of the renowned subject experts on vivid areas. The collection of 20 articles embraces the original rigorously conducted research opinion pieces applied practice and conceptual contributions of hospitality/tourism and other related field on the basis of the specialized nature of their themes all papers have rationally been classified into five sections. Contemporary issues of hospitality and tourism management. Ecological perspectives. Economic implications of hospitality and tourism development. Destination management. Human resource management in hospitality and tourism operations. This book is a timely exercise for all those.
Verlag: Aman Pub 2010
- Softcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht
EUR 23,76
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
pbk. Contents Part I Food Services 1 An Introduction and Origin of catering industry 2 Introduction to Hotel industry 3 Food and beverage service organization 4 Food and Beverage service staff attributes 5 Food service department equipments 6 Restaurant Operation 7 Coffee Shop 8 Room Service 9 Bar-be-queLive Counter 10 Bill cont…rol and checking system 11 Banquet operation 12 Kitchen stewarding 13 Coordination and Cooperation among all the department and sections 14 Introduction to Menu 15 French Classical Menu 16 Introduction to service style 17 Gueridon Service 18 Herbs and spices 19 Food accompaniments and garnishes Part II Beverage Services 20 Introduction to Beverages 21 Non-alcoholic Beverage 22 Wines of the World 23 Beer 24 Distilled Beverages 25 Spirit 26 Whiskey 27 Rum Regular and Medicine 28 Brandy 29 Eau de vie Fruit spirits or Brandies 30 Vodka 31 Gin 32 Tequila 33 Aperitifs and Liqueurs 34 Alcoholic and Non-alcoholic Cocktails 35 Tobacco 36 Bar Operation 37 Beverage service department equipments Part III Food and Beverage Services Management 38 Food and Beverage Control 39 Introduction to Cuisine 40 Introduction to event management 41 Food and Beverage and Catering Management 42 French Terminology related to French Classical Menu Glossary References IndexThis book is designed to meet the demand of present scenario of various Hotel Management courses such a BHM DHM etc the book is divided into three parts these are as follows Food services Beverage services and Food and Beverage Service Management In addition to the above three sections food and Beverage Control Human Resource Management and Total Quality Management details for industry are also provided in this bookThe maps of various wine producing countries brand name of various types of wine from various regions glossary French terminology after each unit etc are also included in this bookThis book would serve as an essential textbook for the beginners research scholars and teachers of the hospitality industry 612 pp.
Verlag: Aman Pub 2010
- Softcover
Anbieter: Vedams eBooks (P) Ltd, New Delhi, IndienVedams eBooks (P) Ltd
Verkäufer/-in kontaktierenVerkäufer/-in mit 4 SternenZustand: Gebraucht
EUR 40,73
EUR 17,50 VersandVersand von Indien nach USAAnzahl: 1 verfügbar
pbk. Contents Volume I Unit I Basic of Cookery 1 Introduction to Hospitality and professional catering 2 Introduction to Professional Cookery 3 Kitchen Commodities 4 Methods of cooking 5 Kitchen organization and management 6 Stock 7 Soups 8 Sauces Unit II Commodities and Farinaceous 9 Eggs 10 Rice 11 What and Corn 12 Pasta Noodl…es and Other 13 Dairy Products Unit III Meats and Seafood Cookery 14 Meats 15 Lamb and Mutton 16 Poultry and Game 17 Pork 18 Beef and Veal 19 Fish and Sea Food Volume II Unit IV Grade Manager 20 Cold Preparation 21 Hors d? oeuvre and Appetizers 22 Salads 23 Sandwich Unit V International Cuisine 24 Asian Cuisine 25 Chinese Cuisine 26 Indonesian cuisine and Philippines Cuisine 27 Japanese Cuisine 28 European Cuisine 29 Arabic Cuisine 30 Mediterranean Cuisine 31 Mexican cuisine and Spanish cuisine 32 Indian Cuisine Unit VI Bakery 33 Introduction to Bakery 34 Yeast Bread and Dough 35 Pastry Dough 36 Cakes 37 Biscuits and Petitfours 38 Cake icings and fillings Unit VII Kitchen Management 39 Kitchen Designing 40 Menu Planning and Material Management 41 Laws Regarding Food 42 Management standard of Hygiene and storage Bibliography IndexThis book has been designed keeping in mind that there is no such text book on food production available as of now The key note of this book is comprehensive details of each subject Food production is neither dull nor difficult if you study it intelligently Indeed it might be argued in the hotels industry food production ranks higher among the arts Food production is specially designed to meet the requirement of student?s undergraduate post graduate course in food production operation and management This book will also be perfectly suited to those who are already in the industry The inspiration to write this book came from the hospitality industry where I have worked for seven years in a diligent manner This book has all the necessary chapters relating to all different aspects of kitchen training in world cuisineThe book is divide into seven units The first unit of this book contains eight chapters which serve an introduction to hospitality and professional catering Also provide details about raw materials methods of cooking and basic preparationThe second unit of this book contains four chapters which mainly emphasis on commodities and farinaceous This unit provides you detail about egg rice wheat corn and dairy product with their composition and there structure with some standard recipesThe third unit of this book contain six chapters which mainly emphasis on meat and seafood cookery This unit provide you details about their standard cuts with their used With some standard recipesThe fourth unit of this book contain four chapters which mainly emphasis on grade manager section This unit provides you in details about the Hors d?oeuvres salads and sandwich With their composition and types With some standard recipesThe fifth unit of this book contain includes nine chapters which mainly emphasis on International cuisine which includes Chinese Japanese Indonesian Philippines European Arabic Mediterrian Mexican Spanish and India In this unit you recognized there culinary regions with their common Ingredients and there method of cooking with their glossary and with the end of unit you find some regional recipes The sixth unit of this book contain six chapters which mainly emphasis on bakery In this unit you know about the bakery with their ingredients methods of mixing and its preparation With some standard recipesThe seventh unit of this book contains four chapter wwhich mainly emphasis on kitchen management In this unit you learn about how to design a kitchen how to plan a menu detail about material management how to control food cost different law food regarding food and certain management standards of hygiene 842 pp.
