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In den WarenkorbZustand: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Anbieter: Better World Books, Mishawaka, IN, USA
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In den WarenkorbZustand: Good. Former library book; may include library markings. Used book that is in clean, average condition without any missing pages.
Anbieter: Better World Books, Mishawaka, IN, USA
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In den WarenkorbZustand: Good. Used book that is in clean, average condition without any missing pages.
Anbieter: books4less (Versandantiquariat Petra Gros GmbH & Co. KG), Welling, Deutschland
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In den WarenkorbSoftcover-Großformat. Zustand: Gut. 299 Seiten; Das hier angebotene Buch stammt aus einer teilaufgelösten wissenschaftlichen Bibliothek und trägt die entsprechenden Kennzeichnungen (Rückenschild, Instituts-Stempel.); der Buchzustand ist ansonsten ordentlich und dem Alter entsprechend gut. Einbandkanten sind leicht bestoßen. In ENGLISCHER Sprache. Sprache: Englisch Gewicht in Gramm: 590 Softcover reprint of the original 1st ed. 1991.
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
EUR 57,93
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In den WarenkorbZustand: New. In.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
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In den WarenkorbPaperback. Zustand: Brand New. reprint edition. 300 pages. 10.05x8.00x0.71 inches. In Stock.
Verlag: Springer Netherlands, Springer Netherlands, 1991
ISBN 10: 0412447401 ISBN 13: 9780412447402
Sprache: Englisch
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
EUR 59,97
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In den WarenkorbTaschenbuch. Zustand: Neu. Druck auf Anfrage Neuware - Printed after ordering - In this book, we talk about many of the tools and techniques of qual ity. These tools are easy to learn. So you can better see where the tools of quality fit in your service business, we will first talk about what it takes to become a quality organization. THE NEED In many manufacturing industries worldwide, quality is a major strat egy for gaining the competitive edge. Quality in the Japanese auto indus try, for example, means the quality of everything the company does as well as the quality of the product itself. This includes the quality of sales; of market research to find out what the customer wants, needs, and ex pects; of new product development; of ordering processes; of billing; of service of the product; etc. What does this have to do with service organizations Until recently, the really tough competition from abroad, especially from Japan, has been in manufacturing. Competition is now growing in service industries as well. Any company, whether foreign or domestic, that learns the ideas and tools of quality and practices quality management will become a se rious competitive threat to your company. Some examples may help you see the seriousness of your situation.