Quality experience engineering customer (8 Ergebnisse)

Taschenbuch. Zustand: Neu. Industrial Engineering applied to Service | A Systemic Approach to Optimizing Processes, Quality and Customer Experience | Andrea Aguirre Flores | Taschenbuch | Englisch | 2026 | Our Knowledge Publishing | EAN 9786209656521 | Verantwortliche Person für die EU: SIA OmniScriptum Publishing, Brivibas Gatve 197, 1039 RIGA, LETTLAND, customerservice[at]vdm-vsg[dot]de | Anbieter: preigu.…

HRD. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New. pp. 256.

Zustand: New. In English.

Zustand: New. Inhaltsverzeichnis1. Chapter: Evaluating quality of experience in IPTV services 2. Chapter: Ecosystem for Customer Experience Management 3. Chapter: Estimating the Effect of Context on QoE of Audiovisual Services 4. Chapter: Location .

Hardcover. Zustand: Brand New. 1st edition. 256 pages. 9.50x6.50x1.00 inches. In Stock.

Zustand: New. Editor(s): Mellouk, Abdelhamid; Cuadra-Sanchez, Antonio. Num Pages: 256 pages. BIC Classification: UY. Category: (P) Professional & Vocational. Dimension: 234 x 162 x 20. Weight in Grams: 570. . 2014. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.

Buch. Zustand: Neu. Neuware - The main objective of the book is to present state-of-the-art research results and experience reports in the area of quality monitoring for customer experience management, addressing topics which are currently important, such as service-aware future Internet architecture for Quality of Experience (QoE) management on multimedia applications. In recent years, multimedia applications and services have experienced a sudden growth. Today, video display is not limited to the traditional areas of movies and television on TV sets, but these applications are accessed in different environments, with different devices and under different conditions. In addition, the continuous emergence of new services, along with increasing competition, is forcing network operators and service providers to focus all their efforts on customer satisfaction, although determining the QoE is not a trivial task. This book addresses the QoE for improving customer perception when using added value services offered by service providers, from evaluation to monitoring and other management processes.…