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  • Sprache: Englisch

    Verlag: McGraw-Hill Education - Europe, 2010

    0073403350 / 9780073403359

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    Hardback. Zustand: Fair. Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. The Seventh Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The new edition is designed to develop students' skills in both strategic and operational issues pertaining to services.…

  • Sprache: Englisch

    Verlag: McGraw-Hill Education - Europe, 2010

    0073403350 / 9780073403359

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    Hardback. Zustand: Very Good. Balancing conceptual and applied coverage of all aspects of the management and operation of services, Service Management has maintained the position as market leader through five previous editions. It is the most comprehensive and widely used introduction to service operations on the market, written by one of the top authorities on the subject, and it is designed to develop students' skills in both strategic and operational issues pertaining to services. The Seventh Edition also offers the latest information on Six-Sigma and RFID, as well as recent developments in other important industry topics. Text coverage spans both qualitative and quantitative aspects of service management and offers flexibility in courses, offering varying approaches to the study of service operations. The new edition is designed to develop students' skills in both strategic and operational issues pertaining to services.…

  • Sprache: Englisch

    Verlag: Mcgraw Hill Higher Education (edition 7th Revised edition), 2010

    0073403350 / 9780073403359

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    Hardcover. Zustand: Very Good. 7th Revised edition. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: MIT Press Ltd, 2018

    0262534991 / 9780262534994

    Serie: Buch 2 von 8 - The Digital Future of Management

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Good. The relationship between management and digital technology: experts present a new agenda for the practice of management. Digital technology has profoundly affected the ways that businesses design and produce goods, manage internal communication, and connect with customers. But the next phase of the digital revolution raises a new set of questions about the relationship between technology and the practice of management. Managers in the digital era must consider how big data can inform hiring decisions, whether new communication technologies are empowering workers or unleashing organizational chaos, what role algorithms will play in corporate strategy, and even how to give performance feedback to a robot. This collection of short, pithy essays from MIT Sloan Management Review, written by both practitioners and academic experts, explores technology's foundational impact on management. Much of the conversation around these topics centers on the evolving relationship between humans and cognitive technologies, and the essays reflect this-considering, for example, not only how to manage a bot but how cognitive systems will enhance business decision making, how AI delivers value, and the ethics of algorithms. ContributorsAjay Agrawal, Robert D. Austin, David H. Autor, Andrew Burgert, Paul R. Daugherty, Thomas H. Davenport, R. Edward Freeman, Joshua S. Gans, Avi Goldfarb, Lynda Gratton, Reid Hoffman, Bala Iyer, Gerald C. Kane, Frieda Klotz, Rita Gunther McGrath, Paul Michelman, Andrew W. Moore, Nicola Morini-Bianzino, Tim O'Reilly, Bidhan L. Parmar, Ginni Rometty, Bernd Schmitt, Alex Tapscott, Don Tapscott, Monideepa Tarafdar, Catherine J. Turco, George Westerman, H. James Wilson, Andrew S. Winston. …

  • Sprache: Englisch

    Verlag: Wiley, 2016

    1119051827 / 9781119051824

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  • Sprache: Englisch

    Verlag: Wiley, 2006

    0471789739 / 9780471789734

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  • Sprache: Englisch

    Verlag: Wiley, 2006

    0471789739 / 9780471789734

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    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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  • Sprache: Englisch

    Verlag: John Wiley & Sons (edition 1), 1998

    0471239801 / 9780471239802

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Paperback. Zustand: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Sprache: Englisch

    Verlag: Cengage Learning, Inc, 2013

    1133526853 / 9781133526858

    • Softcover

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    EUR 4,48

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    Paperback. Zustand: Fair. Gain a strong understanding of IT project management as you learn to apply today�s most effective project management tools and techniques with the unique approach found in INFORMATION TECHNOLOGY PROJECT MANAGEMENT, 8E. This book emphasizes the latest developments and skills to help you prepare for the Project Management Professional (PMP) or Certified Associate in Project Management (CAPM) exams. While this edition reflect content from the latest the PMBOK Guide, it goes well beyond the Guide to provide a meaningful context for project management. Hundreds of timely examples highlight IT projects, while quick quizzes, discussion questions, exercises, and ongoing cases reinforce your learning. Time-saving template files assist in completing tasks. Examples from familiar companies featured in today's news, an Agile case, MindView software, and a guide to using Microsoft Project 2013 help you master IT project management skills that are marketable around the globe.…

  • Sprache: Englisch

    Verlag: Cengage Learning (edition 8), 2015

    1285452348 / 9781285452340

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    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Paperback. Zustand: Fair. 8. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Sprache: Englisch

    Verlag: Mc Press, 2005

    1583470530 / 9781583470534

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  • Sprache: Englisch

    Verlag: Course Technology Ptr (edition 8), 2015

    1285452348 / 9781285452340

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    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Paperback. Zustand: Very Good. 8. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Wiley, 2005

    0471649848 / 9780471649847

    • Hardcover

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    Hardback. Zustand: Very Good. Describes the critical aspects, know-how, practical examples, key insights, and best practices to improve operational efficiency, corporate agility, and business competitiveness. This book illustrates the methods of building and integrating a portfolio of IT investments to ensure the realization of maximum value and benefit.…

  • Sprache: Englisch

    Verlag: Wiley, 2005

    0471649848 / 9780471649847

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    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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  • Sprache: Englisch

    Verlag: Prentice Hall, 1994

    0135564581 / 9780135564585

    • Hardcover

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  • Sprache: Englisch

    Verlag: Wiley-Interscience, 2010

    0471762547 / 9780471762546

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    Hardback. Zustand: Good. Discusses all types of corporate risks and practical means of defending against them. Security is currently identified as a critical area of Information Technology management by a majority of government, commercial, and industrial organizations.

  • Sprache: Englisch

    Verlag: AHIMA (edition 4), 2013

    1584260866 / 9781584260868

    • Softcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    Paperback. Zustand: Very Good. 4. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: TBM Council, 2016

    0997612746 / 9780997612745

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    Hardback. Zustand: Very Good. For many CIOs, the value they deliver is elusive. It's not that they do not create positive business outcomes, it's that they have a hard time demonstrating value for the money spent. As a result, many IT leaders find themselves trapped in a vicious cycle of defending their budgets, cutting resources when times are tight, and struggling to keep pace with an insatiable business appetite for innovation. Meanwhile, business leaders increasingly rely on the cloud and other third parties for their technology needs, finding clear tradeoffs between cost, features, risk, and speed of delivery at their fingertips. CIOs must not only compete with these alternatives, they must embrace the new reality of a multi-sourced, service-oriented world.Many IT leaders are taking a more proactive approach to optimizing value. By using shared facts about cost, consumption, quality, risk and performance, hundreds of CIOs have empowered value conversations centered on cost-for-performance, business-aligned portfolios, investments in innovation and enterprise agility. The tradeoffs they've illuminated changed the tone of their meetings and instilled a business mindset in IT decisions.By reading this book, you'll discover and learn the following: - A practical, applied framework -- called Technology Business Management -- for creating and using shared facts to make better decisions about people, technologies, services and investments - A standard taxonomy of resources, technologies and services for CIOs to translate between IT, financial, and business perspectives - Creating transparency to empower decision makers, demonstrate cost-efficiency, shape demand and plan in step with the business - What your technology business model says about the value you deliver and the disciplines you employ - How to shift from project portfolio management to service portfolio management to both improve alignment and adopt more agile approaches to innovation and development - How to optimize run-the-business spending by optimizing infrastructure, outsources, labor and services and rationalizing your portfolios for better alignment - How to improve your ability to change the business by better governing innovation investments and improving enterprise agility - How to create and execute a roadmap for improving data and decision making capabilities over time while reaping rewards at every stage of maturity.…

  • Sprache: Englisch

    Verlag: TBM Council, 2016

    0997612746 / 9780997612745

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Hardback. Zustand: Good. For many CIOs, the value they deliver is elusive. It's not that they do not create positive business outcomes, it's that they have a hard time demonstrating value for the money spent. As a result, many IT leaders find themselves trapped in a vicious cycle of defending their budgets, cutting resources when times are tight, and struggling to keep pace with an insatiable business appetite for innovation. Meanwhile, business leaders increasingly rely on the cloud and other third parties for their technology needs, finding clear tradeoffs between cost, features, risk, and speed of delivery at their fingertips. CIOs must not only compete with these alternatives, they must embrace the new reality of a multi-sourced, service-oriented world.Many IT leaders are taking a more proactive approach to optimizing value. By using shared facts about cost, consumption, quality, risk and performance, hundreds of CIOs have empowered value conversations centered on cost-for-performance, business-aligned portfolios, investments in innovation and enterprise agility. The tradeoffs they've illuminated changed the tone of their meetings and instilled a business mindset in IT decisions.By reading this book, you'll discover and learn the following: - A practical, applied framework -- called Technology Business Management -- for creating and using shared facts to make better decisions about people, technologies, services and investments - A standard taxonomy of resources, technologies and services for CIOs to translate between IT, financial, and business perspectives - Creating transparency to empower decision makers, demonstrate cost-efficiency, shape demand and plan in step with the business - What your technology business model says about the value you deliver and the disciplines you employ - How to shift from project portfolio management to service portfolio management to both improve alignment and adopt more agile approaches to innovation and development - How to optimize run-the-business spending by optimizing infrastructure, outsources, labor and services and rationalizing your portfolios for better alignment - How to improve your ability to change the business by better governing innovation investments and improving enterprise agility - How to create and execute a roadmap for improving data and decision making capabilities over time while reaping rewards at every stage of maturity.…

  • Sprache: Englisch

    Verlag: Dowd Green Edu LLC, 2019

    195071408X / 9781950714087

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Good. The education landscape is shifting. Information accessibility grows while attention spans shrink. Media is king and yet teachers are expected to effectively harness it for learning while also managing the distractions technology tools bring. Keeping up with the times while keeping time-wasters and senseless screen staring down is new and difficult territory for the most seasoned educator.Don't fear the devices In the willing teacher's hands, this is a new and welcome age to harness for exponential learning. It is a frontier where technology equipped teachers learn alongside students and utilize current tools to maximize collaboration, creativity, and communication in relevant ways. Classroom Management in the Digital Age guides and supports established and transitioning device-rich classrooms, providing practical strategy to novice and expert educators K-12. Update your own operating system for the digital age by Getting attention from those device focused faces Establishing procedures for daily class routines that harness the power of technology tools Cultivating a culture of student ownership and responsibility Developing routines that increase on-task behavior and lessen teacher anxiety Communicating with parents on best practices and consistent school to home behaviors Decreasing distraction with simple, helpful tips Letting go of being the expert and taking charge by partnering in learning Classroom Management in the Digital Age offers teachers competency and confidence. If you have devices in your classroom already or if you're moving towards implementing tablets, iPads, Chromebooks, or any other device, Classroom Management in the Digital Age will partner with you in creating relevant classrooms where learning rules.…

  • Sprache: Englisch

    Verlag: Dowd Green Edu LLC, 2019

    195071408X / 9781950714087

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    Paperback. Zustand: Very Good. The education landscape is shifting. Information accessibility grows while attention spans shrink. Media is king and yet teachers are expected to effectively harness it for learning while also managing the distractions technology tools bring. Keeping up with the times while keeping time-wasters and senseless screen staring down is new and difficult territory for the most seasoned educator.Don't fear the devices In the willing teacher's hands, this is a new and welcome age to harness for exponential learning. It is a frontier where technology equipped teachers learn alongside students and utilize current tools to maximize collaboration, creativity, and communication in relevant ways. Classroom Management in the Digital Age guides and supports established and transitioning device-rich classrooms, providing practical strategy to novice and expert educators K-12. Update your own operating system for the digital age by Getting attention from those device focused faces Establishing procedures for daily class routines that harness the power of technology tools Cultivating a culture of student ownership and responsibility Developing routines that increase on-task behavior and lessen teacher anxiety Communicating with parents on best practices and consistent school to home behaviors Decreasing distraction with simple, helpful tips Letting go of being the expert and taking charge by partnering in learning Classroom Management in the Digital Age offers teachers competency and confidence. If you have devices in your classroom already or if you're moving towards implementing tablets, iPads, Chromebooks, or any other device, Classroom Management in the Digital Age will partner with you in creating relevant classrooms where learning rules.…

  • Sprache: Englisch

    Verlag: Mc Press (edition PAP/CDR), 2005

    1583470530 / 9781583470534

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    Paperback. Zustand: Fair. PAP/CDR. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Sprache: Englisch

    Verlag: Wiley (edition 1), 2016

    1119051827 / 9781119051824

    • Hardcover

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    Hardcover. Zustand: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Mcgraw-Hill College, 1997

    0070217602 / 9780070217607

    • Hardcover

    Anbieter: Wonder Book, Frederick, MD, USAWonder Book

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    Zustand: Good. . Owner's name on inside.Writing inside.Highlighting inside.2nd edition.

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    Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Zustand: Gebraucht - Gut

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    Zustand: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.

  • Sprache: Englisch

    Verlag: Wiley (edition 1), 1996

    0471148466 / 9780471148463

    • Hardcover

    Anbieter: BooksRun, Philadelphia, PA, USABooksRun

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    EUR 5,16

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    Hardcover. Zustand: Fair. 1. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

  • Sprache: Englisch

    Verlag: BookBaby (edition ), 2016

    0997612746 / 9780997612745

    • Hardcover

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    Hardcover. Zustand: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

  • Sprache: Englisch

    Verlag: Wiley, 2004

    0471229679 / 9780471229674

    • Hardcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    EUR 5,23

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    Hardback. Zustand: Good. This book offers a practical, managerial-oriented approach that shows how IT is used in organizations to improve quality and productivity. The case studies highlight new technology and applications, including fuzzy logic, neural computing, and hypermedia. The book contains a variety of cases that emphasize problems many corporations encounter. It features international cases, illustrating how IT can be adapted to other cultures.…

  • Sprache: Englisch

    Verlag: Cengage Learning, 2009

    0324786921 / 9780324786927

    • Softcover

    Anbieter: World of Books (was SecondSale), Montgomery, IL, USAWorld of Books (was SecondSale)

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    EUR 5,24

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    Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.