Isbn: 9781912555802 - the values economy: how to deliver purpose-driven service for sustained performance (10 Ergebnisse)

Paperback. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Good. Establishing new dynamics through a shared consesus of values for better customer, business and client relations.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Hardcover. Zustand: Brand New. 296 pages. 9.50x6.50x1.00 inches. In Stock.

Zustand: New. pp. 224.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New. 2021. Paperback. . . . . . Books ship from the US and Ireland.

Taschenbuch. Zustand: Neu. Neuware - We live in extraordinary economic times - volatile, uncertain, complex and ambiguous. In the service sector, many traditional approaches are no longer relevant and the landscape of brand identity, employee engagement and customer experience is changing. Organizations no longer own their own brand, while customers' expectations are increasing. Brands are now co- owned by all stakeholders - employees, service partners, local communities, investors and customers. This book explores the idea that a new 'values economy' is emerging. The successful organizations of tomorrow will establish a shared consensus of values between stakeholders - providing transparent communications and inclusivity. It then offers a practical enabling methodology: the SERVICEBRAND approach, combining brand identity, employee engagement and customer experience. The SERVICEBRAND approach will redefine the nature of business: one ecosystem of values-driven service for multiple stakeholders driving sustained organizational performance and authentic business success. …

Kartoniert / Broschiert. Zustand: New. Establishing new dynamics through a shared consesus of values for better customer, business and client relations.We live in extraordinary economic times volatile, uncertain, complex and ambiguous. In the service sector, many traditional approaches are n.