ISBN: 9781640953017 - i'll be back: how to get customers to come back again and again (14 Ergebnisse)

Hardcover. Zustand: Very Good. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Zustand: Good. How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone?s job. Customer service is not a department. It?s not just for people on the front lines. It?s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It?s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I?ll Be Back you will learn? How to design and create an experience that gets customers to return, again and againThe one trackable trend that leaders must monitor every morningThe difference between repeat customers and loyal customersHow to build the I?ll Be Back cultureHow delivering an amazing customer experience is within the reach of every organizationThe two simple words that are the secret to every customer service programWhy most ?loyalty programs? fail to create customer loyaltyHow to personalize the customer experienceWhy setting up or expanding self-service and digital customer service choices are is a must, not an optionTen loyalty killers that can terminate your relationship with your customersAnd much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, ?I?ll be back!.…

Hardback. Zustand: Like New. How do you build a business that thrives during good times and bad? Is there a strategy that can set up your company up for success, no matter what curveballs the world may throw your way? There is: Turn customers into repeat customers, and turn repeat customers into loyal customers. Renowned customer service and experience expert Shep Hyken maintains that delivering an amazing customer service experience that keeps customers coming back for more is everyone?s job. Customer service is not a department. It?s not just for people on the front lines. It?s the responsibility of everyone in the organization, from the CEO or owner of a business to the most recently hired employee. It?s the result of a customer-focused philosophy that must be baked into the culture. And it is what separates you from your competition. In I?ll Be Back you will learn? How to design and create an experience that gets customers to return, again and againThe one trackable trend that leaders must monitor every morningThe difference between repeat customers and loyal customersHow to build the I?ll Be Back cultureHow delivering an amazing customer experience is within the reach of every organizationThe two simple words that are the secret to every customer service programWhy most ?loyalty programs? fail to create customer loyaltyHow to personalize the customer experienceWhy setting up or expanding self-service and digital customer service choices are is a must, not an optionTen loyalty killers that can terminate your relationship with your customersAnd much more! This book includes the must-have tools, tactics and strategies you need to get your customers to say, ?I?ll be back!.…

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. Former library book; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Zustand: Fine. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Zustand: Very Good. : En 'I'll Be Back', Shep Hyken ofrece una guía práctica sobre cómo fidelizar a los clientes y lograr que regresen una y otra vez. Este libro explora estrategias efectivas para mejorar la experiencia del cliente, construir relaciones duraderas y fomentar la lealtad a través de un servicio excepcional. Con ejemplos concretos y consejos aplicables, Hyken proporciona las herramientas necesarias para transformar clientes ocasionales en defensores de la marca. EAN: 9781640953017 Tipo: Libros Categoría: Negocios y Economía Título: I'll Be Back Autor: Shep Hyken Idioma: en Páginas: 240 Formato: Tapa dura Año de publicación: 2021.…

Hardcover. Zustand: Brand New. 240 pages. 8.50x5.50x0.90 inches. In Stock.