ISBN: 9781640951532 - the cult of the customer: create an amazing customer experience that turns satisfied customers into customer evangelists (16 Ergebnisse)

Paperback. Zustand: Very Good. In today?s competitive business climate, you can?t just satisfy your customers. You have to be better than that, giving them experiences that they won?t forget. Author Shep Hyken has spent thirty years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases ? from "uncertainty" to "amazement." By presenting dozens of case studies that show how great companies made this journey, Hyken identifies the critical internal and external changes that allowed them to build a Cult of the Customer ? and shows how you can do it too. Hyken?s message is both powerful and timely: the happier your customers and employees are, the more successful your company will be. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.…

Paperback. Zustand: Fair. In today?s competitive business climate, you can?t just satisfy your customers. You have to be better than that, giving them experiences that they won?t forget. Author Shep Hyken has spent thirty years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases ? from "uncertainty" to "amazement." By presenting dozens of case studies that show how great companies made this journey, Hyken identifies the critical internal and external changes that allowed them to build a Cult of the Customer ? and shows how you can do it too. Hyken?s message is both powerful and timely: the happier your customers and employees are, the more successful your company will be. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.…

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. The Cult of the Customer: Create an Amazing Customer Experience that Turns Satisfied Customers into Customer Evangelists This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.…

Zustand: as new. Wie neu/Like new.

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.

Zustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.

Zustand: Very Good. : En este libro, el experto Shep Hyken explora cómo las empresas pueden diseñar estrategias para transformar tanto a sus empleados como a sus clientes a través de cinco fases culturales distintas, pasando de la incertidumbre al asombro. A través de diversos casos de estudio, el autor demuestra cómo las organizaciones líderes logran crear una cultura centrada en el cliente que convierte a los consumidores satisfechos en verdaderos evangelistas de la marca.La obra ofrece una guía práctica y oportuna sobre cómo implementar cambios internos y externos para fomentar una cultura de servicio excepcional. Hyken sostiene que la felicidad de los empleados y clientes es el motor principal del éxito empresarial, proporcionando las herramientas necesarias para que cualquier organización pueda construir su propio "culto al cliente" y alcanzar niveles superiores de lealtad y compromiso. EAN: 9781640951532 Tipo: Libros Categoría: Negocios y Economía Título: The Cult of the Customer Autor: Shep Hyken Idioma: en Formato: Tapa blanda.…

Paperback. Zustand: Brand New. new upd edition. 280 pages. 8.75x6.00x0.75 inches. In Stock.

Zustand: New. 2020. Updated, Revised ed. paperback. . . . . . Books ship from the US and Ireland.

Paperback. Zustand: Brand New. new upd edition. 280 pages. 8.75x6.00x0.75 inches. In Stock.

Taschenbuch. Zustand: Neu. Neuware - In today's competitive business climate, you can't just satisfy your customers. You have to be better than that, giving them experiences that they won't forget. Author Shep Hyken has spent thirty years studying great companies and the evangelists they create. In The Cult of the Customer, Hyken shows how to design a strategy that leads both customers and employees through five distinct cultural phases - from 'uncertainty' to 'amazement.' By presenting dozens of case studies that show how great companies made this journey, Hyken identifies the critical internal and external changes that allowed them to build a Cult of the Customer - and shows how you can do it too. Hyken's message is both powerful and timely: the happier your customers and employees are, the more successful your company will be. The Cult of the Customer is your guide to creating a customer-focused culture that turns satisfied customers into customer evangelists.…