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9781633697003 - Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage von Siggelkow, Nicolaj; Terwiesch, Christian (27 Ergebnisse)
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Connected Strategy: Building C
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.
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Connected Strategy: Building C
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. Missing dust jacket; May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
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Connected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Better World Books, Mishawaka, IN, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Connected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Better World Books: West, Reno, NV, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Housing Works Online Bookstore, New York, NY, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Very Good. Minimal wear to cover. Pages clean and binding tight. shelf wear. bumped edges. Hardcover.
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Connected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 6,00
EUR 5,80 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, United States, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 6,67
EUR 6,49 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Very Good. Business Models for Transforming Customer Relationships What if there were a way to turn occasional, sporadic transactions with customers into long-term, continuous relationships--while simultaneously driving dramatic improvements in operational efficiency? What if you could break your existing trade-offs between superior customer experience and low cost? This is the promise of a connected strategy. New forms of connectivity--involving frequent, low-friction, customized interactions--mean that companies can now anticipate customer needs as they arise, or even before. Simultaneously, enabled by these technologies, companies can create new business models that deliver more value to customers. Connected strategies are win-win: Customers get a dramatically improved experience, while companies boost operational efficiency. In this book, strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies as a new source of competitive advantage. With in-depth examples from companies operating in industries such as healthcare, financial services, mobility, retail, entertainment, nonprofit, and education, Connected Strategy identifies the four pathways--respond-to-desire, curated offering, coach behavior, and automatic execution--for turning episodic interactions into continuous relationships. The authors show how each pathway creates a competitive advantage, then guide you through the critical decisions for creating and implementing your own connected strategies. Whether you're trying to revitalize strategy in an established company or disrupt an industry as a startup, this book will help you: Reshape your connections with your customers Find new ways to connect with existing suppliers while also activating new sources of capacity Create the right revenue model Make the best technology choices to support your strategy Integrating rich examples, how-to advice, and practical tools in the form of "workshop chapters" throughout, this book is the ultimate resource for creating competitive advantage through connected relationships with your customers and redefined connections in your industry. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Zustand: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages.
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Connected Strategy
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Hardcover. Zustand: Fair. Beschriftungen / Markierungen bis 20 %; Leichte Rillen / Abschurfungen / Risse / Knicke. Business executives across various industries are facing an overwhelming array of technological advancements that facilitate new business models. A key theme among these developments is the transformation in how firms connect with customers. Instead of sporadic interactions, companies aim for continuous engagement, delivering products and services as needs arise--often even before customers recognize them. Leading firms like Nike, Disney, Progressive Insurance, McGraw-Hill Higher Education, Medtronic, Hewlett-Packard, and Tesco are pioneering connected strategies that enhance customer experiences while improving operational efficiencies and reshaping their sectors. Experts Nicolaj Siggelkow and Christian Terwiesch explore the rise of these strategies across different industries, illustrating how they reconcile the balance between exceptional customer experience and cost efficiency. They outline methods for companies to formulate, design, and implement connected strategies, highlighting four pathways: respond-to-desire, curated offerings, coaching, and automatic execution. This approach transforms occasional interactions into lasting relationships, guiding businesses toward sustained success and innovation.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 9,43
EUR 15,77 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:9781633697003.
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Connected Strategy
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: PBShop.store US, Wood Dale, IL, USA
Verkäuferbewertung 5 von 5 Sternen
HRD. Zustand: New. New Book. Shipped from UK. Established seller since 2000.
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Connected Strategy
Sprache: Englisch
Verlag: Harvard Business School Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
Verkäuferbewertung 4 von 5 Sternen
EUR 27,04
EUR 7,54 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: New.
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Connected Strategy
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: PBShop.store UK, Fairford, GLOS, Vereinigtes Königreich
Verkäuferbewertung 4 von 5 Sternen
EUR 32,51
EUR 5,82 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbHRD. Zustand: New. New Book. Shipped from UK. Established seller since 2000.
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CONNECTED STRATEGY: BUILDING CONTINUOUS CUSTOMER RELATIONSHIPS FOR COMPETITIVE ADVANTAGE
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Romtrade Corp., STERLING HEIGHTS, MI, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 32,41
EUR 13,89 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: New. In.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business School Pr, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 33,39
EUR 14,50 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbHardcover. Zustand: Brand New. 256 pages. 9.50x6.25x1.00 inches. In Stock.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Kennys Bookstore, Olney, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: New. 2019. Hardcover. . . . . . Books ship from the US and Ireland.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business School Pr, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 37,93
EUR 14,50 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 2 verfügbar
In den WarenkorbHardcover. Zustand: Brand New. 256 pages. 9.50x6.25x1.00 inches. In Stock.
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CONNECTED STRATEGY
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: Speedyhen, Hertfordshire, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 26,26
EUR 47,55 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: NEW.
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Connected Strategy: Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: HARVARD BUSINESS REVIEW PR, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Gebunden. Zustand: New. Über den AutorNicolaj Siggelkow is the David M. Knott Professor at the Wharton School, University of Pennsylvania, where he also serves as codirector of the Mack Institute for Innovation Management. His research, which foc.
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Connected Strategy : Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press Mai 2019, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Buch. Zustand: Neu. Neuware - The Internet of Things, robo investment advisers, wearable fitness devices, remote health care operations . . . business executives in many industries are currently being inundated with a confusingly and exhaustingly broad range of technological developments that enable new business models. There is, however, a common thread among all of these developments: firms are fundamentally changing how they connect with their customers. Rather than having occasional, episodic interactions--where customers realize they have an unmet need and then look for ways to fill it--firms are striving to be continuously connected to their customers, providing services and products as the needs arise, even before customers become aware of them. Firms such as Nike, Disney, Progressive Insurance, McGraw-Hill Higher Education, Medtronic, Hewlett-Packard, and Tesco are developing and competing on connected strategies: creating superior customer experiences through connectivity while simultaneously driving dramatic improvements in operational efficiencies and reshaping their industries. Strategy and operations experts Nicolaj Siggelkow and Christian Terwiesch reveal the emergence of connected strategies across a broad array of industries and show how these strategies work, how they eliminate the trade-off between superior customer experience and low cost, and how companies can formulate, design, and implement them. In showing how to create a connected strategy, the authors reveal the four pathways--respond-to-desire, curated offerings, coaching, and automatic execution--for turning occasional, episodic interactions into continuous relationships. Siggelkow and Terwiesch show you how to:
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Connected Strategy | Building Continuous Customer Relationships for Competitive Advantage
Sprache: Englisch
Verlag: Harvard Business Review Press, 2019
ISBN 10: 1633697002 ISBN 13: 9781633697003
Buch. Zustand: Neu. Connected Strategy | Building Continuous Customer Relationships for Competitive Advantage | Nicolaj Siggelkow (u. a.) | Buch | Gebunden | Englisch | 2019 | Harvard Business Review Press | EAN 9781633697003 | Verantwortliche Person für die EU: Libri GmbH, Europaallee 1, 36244 Bad Hersfeld, gpsr[at]libri[dot]de | Anbieter: preigu.
