9781544512440 - it's all about cex!: the essential guide to customer and employee experience von bradshaw, jason s (4 Ergebnisse)
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Zustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
- Hardcover
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Gebunden. Zustand: New. KlappentextrnrnOf all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many compani.
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Buch. Zustand: Neu. Neuware - Of all the things that can make or break your business, the most critical is experience. Great experiences inspire customers and employees to advocate for you, while bad ones do the opposite. It sounds obvious, but so many companies fail because they don't think this essential factor is important to… their bottom line. It's All About CEX! breaks experience down into its core componentssuccess, ease, and connectionand shows you how to get the most mileage out of each one. Containing long-term strategies as well as immediate action items, this book will teach you how to Make everybody feel genuinely appreciated Personalize your customer service Discover your employees' untapped potential And more You have the ability to improve people's lives. It's All About CEX! reveals how to generate positive experiences for your customers and employees, win their loyalty, and maximize your profits in the process.
