ISBN: 9780996237314 - blueprint for the contact center of the future: the it guide for relevancy, resources, and results. (5 Ergebnisse)

Paperback. Zustand: Very Good. As businesses move more operations to the cloud, IT leaders are expected to be the cloud contact center experts for their organizations. Selecting an enterprise-grade solution for your business needs, while straightforward, isn't a trivial task. In Blueprint for the Contact Center of the Future, Erin Wilson uses the concept of building your dream home as a metaphor to share a step-by-step approach to the selection process. From choosing a location to hiring a decorator - and everything in between - Wilson makes sure you won't miss a beat. This book provides strategic yet practical advice for anyone looking to improve their contact center. Building on a foundation of facts and furnishing stories of successful business leaders, Wilson keeps an otherwise dry topic light and readable. Anyone seeking a better understanding of the contact center or how best to weather the changes of industry and customer expectations will benefit from spending time with this guide for relevancy, resources, and results. Waidhofer, Arthur (illustrator).…

Zustand: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Waidhofer, Arthur (illustrator).

Paperback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged. Waidhofer, Arthur (illustrator).

Zustand: As New. Signed Copy . Signed/Inscribed by author on first blank. Waidhofer, Arthur (illustrator).

Paperback. Zustand: Used; Very Good. ***Simply Brit*** Welcome to our online used book store, where affordability meets great quality. Dive into a world of captivating reads without breaking the bank. We take pride in offering a wide selection of used books, from classics to hidden gems, ensuring there is something for every literary palate. All orders are shipped within 24 hours and our lightning fast-delivery within 48 hours coupled with our prompt customer service ensures a smooth journey from ordering to delivery. Discover the joy of reading with us, your trusted source for affordable books that do not compromise on quality. Waidhofer, Arthur (illustrator).…