Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Very Good. 1 Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Anbieter: Better World Books, Mishawaka, IN, USA
Zustand: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Good. 1 Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
Zustand: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
EUR 17,07
Anzahl: 2 verfügbar
In den WarenkorbPaperback. Zustand: Very Good. Knock Your Socks Off Answers: Solving Customer Nightmares and Soothing Nightmare Customers This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
Sprache: Englisch
Verlag: American Management Association, 1995
ISBN 10: 0814478840 ISBN 13: 9780814478844
Anbieter: Majestic Books, Hounslow, Vereinigtes Königreich
EUR 15,40
Anzahl: 1 verfügbar
In den WarenkorbZustand: Used. pp. 176.
Anbieter: Bahamut Media, Reading, Vereinigtes Königreich
EUR 15,19
Anzahl: 2 verfügbar
In den WarenkorbZustand: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee.
Sprache: Englisch
Verlag: American Management Association, 1995
ISBN 10: 0814478840 ISBN 13: 9780814478844
Anbieter: Biblios, Frankfurt am main, HESSE, Deutschland
Zustand: Used. pp. 176.
Anbieter: Book Haven, Wellington, WLG, Neuseeland
Paperback. Zustand: Good. Introduction: About This Book -- Pt. 1. Pat Answers To Peevish Questions And Provocative Customer Comments -- Pt. 2. Smart Answers To Even Tougher Questions -- Pt. 3. Questions With No Easy Answers -- Pt. 4. Getting Service As Good As You Give: The Amazingly Simple Secret Of The Ten-second Connection -- Pt. 5. Customers Say The Darnedest Things. Kristin Anderson & Ron Zemke. Includes Bibliographical References (p. 139-140). 176 pages.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 17,69
Anzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 1st edition. 143 pages. 9.25x6.00x0.50 inches. In Stock.
Anbieter: Romtrade Corp., STERLING HEIGHTS, MI, USA
Zustand: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.