Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Zustand: Acceptable. Item in acceptable condition! Textbooks may not include supplemental items i.e. CDs, access codes etc.
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
Sprache: Englisch
Verlag: Wiley & Sons, Incorporated, John, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Anbieter: Better World Books, Mishawaka, IN, USA
Erstausgabe
Zustand: Fine. 1st Edition. Used book that is in almost brand-new condition. May contain a remainder mark. Better World Books: Buy Books. Do Good.
Sprache: Englisch
Verlag: Wiley & Sons, Incorporated, John, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Anbieter: Better World Books, Mishawaka, IN, USA
Erstausgabe
Zustand: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Sprache: Englisch
Verlag: Wiley & Sons, Incorporated, John, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Anbieter: Better World Books, Mishawaka, IN, USA
Erstausgabe
Zustand: Very Good. 1st Edition. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Sprache: Englisch
Verlag: Wiley & Sons, Incorporated, John, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Anbieter: Better World Books, Mishawaka, IN, USA
Erstausgabe
Zustand: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Zustand: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.
Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes Königreich
EUR 7,96
Anzahl: 1 verfügbar
In den WarenkorbHardback. Zustand: Very Good. The book has been read, but is in excellent condition. Pages are intact and not marred by notes or highlighting. The spine remains undamaged.
Anbieter: Books From California, Simi Valley, CA, USA
hardcover. Zustand: Good. Book is bent.
Anbieter: WeBuyBooks, Rossendale, LANCS, Vereinigtes Königreich
EUR 11,26
Anzahl: 1 verfügbar
In den WarenkorbZustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned. Signed by Author(Unverified).
EUR 19,79
Anzahl: 15 verfügbar
In den WarenkorbHRD. Zustand: New. New Book. Shipped from UK. Established seller since 2000.
EUR 23,07
Anzahl: 3 verfügbar
In den WarenkorbZustand: New. pp. x + 209 Illus.
Anbieter: Kennys Bookstore, Olney, MD, USA
Zustand: New. Using case studies and anecdotes from their work with over 200 companies, Diane Berenbaum and Tom Larkin demystify the most critical aspect of customer service: conversations employees have every day with customers. With their detailed "33 Points of MAGIC" they show how any customer dialogue can be evaluated and measured for actual results. Num Pages: 224 pages, Illustrations. BIC Classification: KJSU. Category: (P) Professional & Vocational. Dimension: 235 x 186 x 26. Weight in Grams: 482. . 2007. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 28,94
Anzahl: 2 verfügbar
In den WarenkorbHardcover. Zustand: Brand New. 224 pages. 9.00x7.25x1.00 inches. In Stock.
EUR 25,33
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New. Diane Berenbaum, a senior vice president and owner of Communico Ltd., has helped foster and build strong, long-lasting client relationships for the company. Diane has authored numerous articles and has delivered training and coaching services to both senior.
Sprache: Englisch
Verlag: John Wiley & Sons Mär 2007, 2007
ISBN 10: 0787987522 ISBN 13: 9780787987527
Anbieter: AHA-BUCH GmbH, Einbeck, Deutschland
Buch. Zustand: Neu. Neuware - Praise for How to Talk to Customers'How to Talk to Customers presents a system for interacting with customers based on empathy, dignity, and doing the right thing. Use these ideas to turn your customers into raving fans.'--Ken Blanchard, coauthor of The One Minute Manager(r) and Customer Mania'Warning: This book will radically change corporate cultures and provide businesses with a competitive advantage in customer service. MAGIC smashes superficial, ineffective approaches to solve complex customer service issues through a simple and fun approach. This framework can resolve even the thorniest predicament.'--Barry L. Ogle, vice president, Leadership Enrichment Institute, Wyndham Vacation Ownership'You have to take care of your co-workers and customers. This book takes commonsense approaches and guides you on how to build successful business relationships.'--Paul Orfalea, Kinko's founder and coauthor of Copy This!'How to Talk to Customers illustrates the keys to making MAGIC every day with every contact. If service is a differentiator for your organization, this book should be on everyone's desk, from the day they start!'--William M. Lyons, president and CEO, American Century Companies, Inc.'The book that leaders at all levels have been waiting for. It provides a clear and practical tool for assessing customer interaction skills and will help any organization wow their customers with extraordinary service.'--Asheesh Advani, CEO, CircleLending'Talking to customers seems so easy; however, to make a great impression on them, you need the MAGIC System.'--Norma Diaz, CEO, Community Health Group'Whether you are moving up the ladder or already running your organization, the advice in this book is truly MAGIC and will help you leave a lasting legacy with everyone you meet. Be remembered for the right reasons and make a positive impact with every encounter starting now; it will change your life!'--Paige Arnof-Fenn, founder and CEO, Mavens & Moguls.