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9780684845111 - Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success von Berry, Leonard L. (23 Ergebnisse)
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Discovering the Soul of Servic
Anbieter: World of Books (was SecondSale), Montgomery, IL, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Wonder Book, Frederick, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Very Good. . Very Good dust jacket.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Sprache: Englisch
Verlag: Free Press (edition First Edition), 1999
ISBN 10: 0684845113 ISBN 13: 9780684845111
Erstausgabe
Hardcover. Zustand: Very Good. First Edition. With dust jacket. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.
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Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success
Anbieter: Better World Books, Mishawaka, IN, USA
Verkäuferbewertung 5 von 5 Sternen
Erstausgabe
Zustand: Good. 1st. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success
Anbieter: Better World Books, Mishawaka, IN, USA
Verkäuferbewertung 5 von 5 Sternen
Erstausgabe
Zustand: Very Good. 1st. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success
Anbieter: Better World Books, Mishawaka, IN, USA
Verkäuferbewertung 5 von 5 Sternen
Erstausgabe
Zustand: Very Good. 1st. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Discovering the Soul of Service
Anbieter: ThriftBooks-Dallas, Dallas, TX, USA
Verkäuferbewertung 5 von 5 Sternen
Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Wonder Book, Frederick, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Good. Good condition. Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Bundled media such as CDs, DVDs, floppy disks or access codes may not be included.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Wonder Book, Frederick, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: As New. Like New condition. Very Good dust jacket. A near perfect copy that may have very minor cosmetic defects.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Wonder Book, Frederick, MD, USA
Verkäuferbewertung 5 von 5 Sternen
Zustand: Very Good. Very Good condition. Very Good dust jacket. A copy that may have a few cosmetic defects. May also contain a few markings such as an owner's name, short gifter's inscription or light stamp.
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Discovering the Soul of Service : The Nine Drivers of Sustainable Business Success
Anbieter: Better World Books Ltd, Dunfermline, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
Erstausgabe
EUR 5,44
EUR 5,74 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: Good. 1st. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: MusicMagpie, Stockport, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 5,52
EUR 6,30 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: Very Good. 1775574815. 4/7/2026 3:13:35 PM.
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Zustand: as new. Wie neu/Like new.
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Zustand: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 2,96
EUR 15,62 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: Good. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In good all round condition. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:0684845113.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 3,01
EUR 15,62 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Book contains pencil markings. In fair condition, suitable as a study copy. Dust jacket in good condition. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:9780684845111.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Robinson Street Books, IOBA, Binghamton, NY, USA
Verbandsmitglied: IOBA
Verkäuferbewertung 4 von 5 Sternen
Hardcover. Zustand: Very Good. Prompt Shipment, shipped in Boxes, Tracking PROVIDEDVery good in Very good dust jacket. Later printing. *.
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Discovering the Soul of Service: the Nine Drivers of Sustainable Business Success
Anbieter: Book Haven, Wellington, WLG, Neuseeland
Verkäuferbewertung 5 von 5 Sternen
Hardback. Zustand: Fine. In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. This wise and inspiring book by Leonard Berry, our leading service expert, moves far beyond his pioneering work in services marketing and service quality to explain how great service companies meet their toughest challenge: sustaining long-term success.From Berry's exacting study of fourteen mature, highly successful, labor-intensive companies comes an astonishing revelation: the single most important factor in building a lasting service business is not a matter of savvy business practice, but of humane values. In all fourteen award-winning companies -- Bergstrom Hotels, The Charles Schwab Corporation, Chick-fil-A, The Container Store, Custom Research Inc., Dana Commercial Credit, Dial-A-Mattress, Enterprise Rent-A-Car, Midwest Express Airlines, Miller SQA, Special Expeditions, St. Paul Saints, USAA, and Ukrop's Super Markets -- values-driven leadership connects with strategic focus, executional excellence, control of destiny, trust-based relationships, generosity, investment in employee success, acting small, and brand cultivation to drive customer satisfaction, innovation, and growth. Dedicating a chapter to each of these nine drivers, this book is the most far-reaching and insightful vision ever presented of the principles and step-by-step actions that continuously bring success to life in a company.Berry's comprehensive model reveals the soul that underlies the strategies and day-to-day operations of great service companies, guiding the thousands of daily decisions of individual employees. Clear, compelling, pathbreaking, Discovering the Soul of Service is essential reading for managers everywhere. 288 pages.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
Verkäuferbewertung 5 von 5 Sternen
EUR 24,82
EUR 11,48 Versand
Versand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
In den WarenkorbHardcover. Zustand: Brand New. 1st edition. 269 pages. 9.75x6.00x0.75 inches. In Stock.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Sigrun Wuertele buchgenie_de, Altenburg, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Zustand: Sehr gut - gebraucht. Gebundene Ausgabe Sehr guter Zustand, ohne Namenseintrag, Original-Schutzumschlag Zustand: 2, Sehr gut - gebraucht, Gebundene Ausgabe The Free Press , 1999 , Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success, Leonard L. Berry.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business S uccess
Anbieter: Infinity Books Japan, Tokyo, TKY, Japan
Verkäuferbewertung 2 von 5 Sternen
Hardcover. Zustand: Fine/Near Fine.
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Discovering the Soul of Service: The Nine Drivers of Sustainable Business Success
Anbieter: Bücher bei den 7 Bergen, Sibbesse, Deutschland
Verkäuferbewertung 5 von 5 Sternen
Zustand: Gut. 288 Seiten, Größe: 15.6 x 2.5 x 23.5 cm Guter Zustand. AH1033 Sprache: Englisch Gewicht in Gramm: 550 Gebunden. Fester Pappeinband mit Schutzumschlag.
