9780521606516 - managing services von nankervis, alan (6 Ergebnisse)

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Paperback. Zustand: New.

Zustand: New. In.

Zustand: New. This book explores the strategic management of services through an Integrated Services Management Model. Num Pages: 378 pages, 34 tables. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 246 x 174 x 20. Weight in Grams: 681. . 2005. Illustrated. paperback. . . . . Books ship from the US and Ireland. …

Paperback. Zustand: Brand New. illustrated edition. 376 pages. 9.50x7.25x0.75 inches. In Stock.

Taschenbuch. Zustand: Neu. Druck auf Anfrage Neuware - Printed after ordering - The rapid increase in global services during the last few decades is without doubt one of the most challenging social, cultural, political, and especially economic, forces of our time. Services have supplanted agriculture, manufacturing and resources, as the primary source of international competitive advantage in many countries, providing wealth, employment, and almost unlimited future opportunities for growth, whether in traditional or more innovative forms. This book explores the strategic management of services through an Integrated Services Management Model which links operational, marketing, financial and human resource management functions, within a broad and diverse collection of international, regional, and local service contexts. It contains numerous case examples, student projects and exercises, designed to illustrate common problems and innovative approaches, with a particular focus on the Asia Pacific and Australasian regions.…