ISBN: 9780262121866 - the trouble with computers: usefulness, usability, and productivity (11 Ergebnisse)

Hardback. Zustand: Good. Despite enormous investments in computers over the last twenty years, productivity in the very service industries at which they were aimed virtually stagnated everywhere in the world.If computers are not making businesses, organizations, or countries more productive, then why are we spending so much time and money on them? Cutting through a raft of technical data, Thomas Landauer explains and illustrates why computers are in trouble and why massive outlays for computing since 1973 have not resulted in comparable productivity payoffs. Citing some of his own successful research programs, as well as many others, Landauer offers solutions to the problems he describes.While acknowledging that mismanagement, organizational barriers, learning curves, and hardware and software incompatibilities can play a part in the productivity paradox, Landauer targets individual utility and usability as the main culprits. He marshals overwhelming evidence that computers rarely improve the efficiency of the information work they are designed for because they are too hard to use and do too little that is sufficiently useful. Their many features, designed to make them more marketable, merely increase cost and complexity. Landauer proposes that emerging techniques for user-centered development can turn the situation around. Through task analysis, iterative design, trial use, and evaluation, computer systems can be made into powerful tools for the service economy.Landauer estimates that the application of these methods would make computers have the same enormous impact on productivity and standard of living that were the historical results of technological advances in energy use (the steam engine, electric motors), automation in textiles and other manufacture, and in agriculture. He presents solid evidence for this claim, and for a huge benefit-to-cost ratio for user-centered design activities backed by descriptions of how to do these necessary things, of promising applications for better computer software designs in business, and of the relation of user-centered design to business process reengineering, quality, and management.…

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.

Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Clothbound Hardcover. Zustand: Fine Minus. Zustand des Schutzumschlags: Fine Minus. First Edition. This book demonstrates why today's [read: ca. 1995!] computers are wrong for society, for business, and for people. (Have the problems been resolved since then?) CONTENTS: Preface; Prologue - The Trouble with Computers; The Productivity Puzzle; The Evidence; What Computers Do; The Porductivity Paradox; Solutions to the Puzzle; Excuses; Reasons; What's Wrong with Them?; Usefulness and Usability; Software Design, Development, and Deployment; Hype and Broken Promises or, Why Do We Love Them Still?; How to Fix Computers; The Track Record So Far; User-Centered Design; Here's How; User-Centered Design Methods, Development, Deployment or, What to Use Them For and How; What Then?; Fantasy Business Systems; Life, Love, and Intellect. 425 pages, illustrated. CONDITION: The book itself is bright, solid, square, and unmarked, with minimal shelf-wear (a couple light corner bumps). Its dustjacket - now in a clear mylar (removable) protective cover - is unmarked, and uncreased, with negligible shelf-wear (just miniscule crinkles at the spine ends).…

Hardcover. Zustand: Fine. Zustand des Schutzumschlags: Fine. Hardcover 1995 edition. Text, dust jacket and boards in fine condition. Binding firm. Pages unmarked and clean. (425 pages).

Hardcover. Zustand: New.

Hardcover. Zustand: Very Good. The Trouble with Computers: Usefulness, Usability and Productivity This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping.…

Hardcover. Zustand: Very Good. This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. …