Vc sherman (2 Ergebnisse)

Gebunden. Zustand: New. To thrive in the highly competitive health care marketplace, organizations must consistently demonstrate their ability to contain costs, improve quality, and increase customer satisfaction. In Raising Standards in American Health Care, nationally acclaimed .

Gebunden. Zustand: New. Offers an in-depth picture of how the new American hospital operates and offers detailed guidance for undertaking the transition that hospitals must make if they are to adapt. Sherman shows how change can lead to gains in customer satisfaction, quality, sta.