Mckechnie stuart (20 Ergebnisse)

Zustand: Good. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: New. In English.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New. In English.

Paperback. Zustand: Brand New. 18 edition. 112 pages. 6.00x0.30x8.70 inches. In Stock.

Zustand: New.

Paperback. Zustand: Brand New. 17 edition. 104 pages. 8.70x5.94x0.67 inches. In Stock.

Paperback. Zustand: Brand New. 18 edition. 112 pages. 6.00x0.30x8.70 inches. In Stock.

Buch. Zustand: Neu. Neuware - This book is about 'Total Customer Service' .It applies to all types of organisations large and small, private or public .It considers the ongoing changing context and circumstances such as technology, social media and remote buying which influence the relationship between the selling organisation and the buying customer .It introduces 'The Customer Service Hallmark', a unique Customer Service Quality Standard and guiding implementation and benchmarking framework. It takes Customer Service beyond 'Have a Nice Day 'and the obvious 'Surface' approaches to Customer Service. It positions Customer Service as having its roots in the cultural heart of the organisation. The book adopts a holistic view of organisations incorporating Organisation Development approaches to managing improvement interventions .It positions 'Total Customer Service' within and across all organisation functions and boundaries and includes a proactive stance to managing external environmental influences .The book provides reflective reading plus new and refreshed ideas, tools and models. The interesting presentation of the book takes the reader through the development of a practical methodology which guides, improves, sustains and maximises the provision of 'Total Customer Service' and organisation improvement. Anyone who has an interest in 'Total Customer Service' and organisation performance improvement will find this book valuable and enjoyable. 'Vision to Action', 'Sub System Synergy' , 'Hilltops' ,'ERUDITE Leadership,' 'Futuristic Thinking' , 'Competitive Integrity ' and 'Triple E' touch point management all contribute to Customer Service' and are some of the innovative concepts included in this book. The book brings together organisational capacity and capability and reflects a synergistic approach which promotes cross functional cooperation and harmony .The 'Four Dimensions' of the Customer Service Hallmark provide an integrated framework which positions 'Total Customer Service' as a coordinated strategic response to achieving organisation improvement and strategic intent.…

Gebunden. Zustand: New. KlappentextrnrnThis book is about Total Customer Service .It applies to all types of organisations large and small, private or public .It considers the ongoing changing context and circumstances such as technology, social media and remote buyi.

Zustand: NEW.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New. The APIL Guide to Catastrophic Injury Claims provides a guide to best practice in the complex area of catastrophic injury litigation. The text provides guidance on case management, practical help in dealing with and addressing issues of expert evidence, an .

Paperback. Zustand: Brand New. 3rd edition. 608 pages. 9.69x6.14x1.50 inches. In Stock.

Zustand: New. 2019. 3rd edition. Paperback. . . . . . Books ship from the US and Ireland.

Taschenbuch. Zustand: Neu. Neuware - The management of catastrophic injury claims is complex. They involve detailed and ongoing care and rehabilitation regimes; sophisticated case management involving technical procedural matters often involving the Court of Protection, significant use of expert evidence, as well as complicated settlement and financial structures including periodical payment orders.Involving numerous experts of different disciplines, these claims require the practitioner to ''marshal'' and manage the team, as well as particular requirements regarding client care.The APIL Guide to Catastrophic Injury Claims provides a guide to best practice in the complex area of catastrophic injury litigation. The text provides guidance on case management, practical help in dealing with and addressing issues of expert evidence, an in-depth discussion of damages and an analysis of relevant primary source material.…

Paperback. Zustand: Brand New. 3rd edition edition. 336 pages. 20.59x10.91x0.75 inches. In Stock.