Jill dyche (16 Ergebnisse)
- Hardcover
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USAThriftBooks-Atlanta
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EUR 5,77
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Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
- Hardcover
Anbieter: ThriftBooks-Dallas, Dallas, TX, USAThriftBooks-Dallas
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Gut
EUR 5,77
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Hardcover. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.
Sprache: Englisch
Verlag: Pearson Education Limited, United Kingdom, Harlow, 2001
- Softcover
Anbieter: WorldofBooks, Goring-By-Sea, WS, Vereinigtes KönigreichWorldofBooks
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EUR 11,47
EUR 6,55 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 2 verfügbar
Paperback. Zustand: Very Good. Praise for The CRM Handbook Want to avoid being one of the estimated 70 percent of companies who have tried implementing standalone CRM systems and failed? Confused by what your IT suppliers are telling you about CRM? Then you need to read this book! Jill provides acomprehensive, practical, and eas…y to understand view of CRM and shows you how to successfully implement an enterprise customer-focused solution. Kevin Bubeck Director, North America Information Strategy, Coca-Cola CRM could be viewed as the ERP of the 2000s. As such, there will be multiple winners and losers as the marketplace places some large and strategic bets on this technology. In any case, Jill Dyche has captured the importance of the concepts and value derived through CRM solutions. Those needs will evolve, of course, but companies will always need the basics that have been discussed. Brian Berliner Co-founder & EVP, Product Development, Acies Networks The CRM Handbook provides information for the business person who is trying to understand CRM and how it can effect his/her business. It goes beyond the hype of the acronym and dives into the real issues that a company needs to consider before implementing a CRM solution. Joy Blake Scott Director, Marketing and Communications, Fastwater, LLP I havent read anything that has such a practical approach. I view the book as having multiple benefits. It gives a good definition of CRM functionality but also gives detailed guidance of how to approach CRM in your organization. Francine Frazer Principal Consultant, Net Perceptions Even better than defining CRM, Jill took on all of the hyperlanguage around CRM and clearly differentiated the various incarnations of CRM. Its also usefulto know what can go wrong and the potential affects of such missteps. Too few authors level with readers about pitfalls! Linda McHugh Director, Professional Services, Cygent Inc. The guides based on the business tools that Jill uses with her own clients are fabulous. Robin Neidorf President, Electric Muse/Clios, Pen Research & Interpretation, Inc. The language is easy to read and easy to understand. Terms were well explained so that someone with no prior CRM experience could easily understand the text. Marcia Robinson President, e-Business Strategies An excellent study into what defines todays best practices in the CRM industry. Gareth Herschel Senior Research Analyst, Gartner Research Jill writes very well. Her writing communicates subjects and topics in a very easy to understand way. At times, I felt like I was listening to her speak or discussing a subject. She is a good communicator! Jill did a very good job of covering all subject areas on the different topics of CRM. I am most impressed with Jill on pointing out all the possible mistakes and creating lessons learned advice which most authors frequently omit. Mary Chan Information Management Consultant, Kagiso Inc. Jill Dyche's The CRM Handbook is a good read for CRM novices and seasoned practitioners alike. Dyche's well-written, pragmatic approach to understanding CRM's evolution and purpose is a map to a successful CRM program. Dyche uncovers the truth behind the CRM software vendor hype, highlights some common roadblocks to CRM project development, and describes how to delineate and prioritize CRM initiatives. Don Peppers Partner, Peppers and Rogers Group To compete in today's competitive marketplace, customer focus is no longer simply nice to haveit's a fundamental mandate. This book is a manager's best friend, providing both a primer and a how-to guide to defining and implementing Customer Relationship Management. It shows you: The various roles CRM plays in business, and why it's more important than ever The range of CRM applications and uses, from sales force automation to campaign management to e-CRM and beyond The context of some of the popular CRM buzzwords The differences between CRM and business intelligence, and why they're symbiotic Why the customer-relationship failure rat.
- Softcover
Anbieter: Anybook.com, Lincoln, Vereinigtes KönigreichAnybook.com
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Schlecht
EUR 3,02
EUR 15,90 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
Zustand: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. Book contains pencil & highlighter markings. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams,… ISBN:9780201730623.
- Softcover
Anbieter: ThriftBooks-Atlanta, AUSTELL, GA, USAThriftBooks-Atlanta
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EUR 20,79
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Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
- Softcover
Anbieter: ThriftBooks-Dallas, Dallas, TX, USAThriftBooks-Dallas
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EUR 20,79
Versand gratisVersand innerhalb von USAAnzahl: 1 verfügbar
Paperback. Zustand: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less.
- Softcover
Anbieter: Hamelyn, Madrid, M, SpanienHamelyn
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Gut bis sehr gut
EUR 6,03
EUR 12,99 VersandVersand von Spanien nach USAAnzahl: 1 verfügbar
Zustand: Muy bueno. : E-Data: Transformando datos en información con Data Warehousing es un libro de Jill Dyché que introduce las tecnologías de data warehouses y describe las nuevas aplicaciones de marketing con bases de datos. El libro también plantea preguntas clave para proveedores y consultores, ofreciendo una visión de las… próximas tendencias en el uso de e-data en los negocios. EAN: 9789879460146 Tipo: Libros Categoría: Tecnología|Negocios y Economía Título: E-Data Autor: Jill Dyche Editorial: Pearson Consumo Idioma: es-ES Páginas: 374 Formato: tapa blanda.
- Softcover
Anbieter: Hamelyn, Madrid, M, SpanienHamelyn
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EUR 11,64
EUR 12,99 VersandVersand von Spanien nach USAAnzahl: 1 verfügbar
Zustand: Aceptable. : Esta guía es esencial para los gerentes que buscan comprender e implementar la Gestión de Relaciones con el Cliente (CRM). Explora los roles del CRM en los negocios, sus aplicaciones (automatización de la fuerza de ventas, gestión de campañas, e-CRM) y su relación con la inteligencia empresarial. Jill Dyché… ofrece un enfoque práctico para entender la evolución y el propósito del CRM, ayudando a las empresas a evitar errores comunes y a priorizar iniciativas de CRM. Este libro proporciona información valiosa para aquellos que buscan mejorar el servicio al cliente, la efectividad de la fuerza de ventas y la estrategia de marketing. EAN: 9780201730623 Tipo: Libros Categoría: Negocios y Economía|Tecnología Título: The CRM Handbook Autor: Jill Dyché| Mary O'Brien Editorial: Addison-Wesley Professional Idioma: en Páginas: 336 Formato: tapa blanda.
Weitere Bilder- Hardcover
Anbieter: Bookbot, Prague, TschechienBookbot
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Wie neu
EUR 3,80
EUR 20,99 VersandVersand von Tschechien nach USAAnzahl: 1 verfügbar
Hardcover. Zustand: As New. Introducing a Business Model for IT Bloggers, speakers, and software executives, this book helps you to learn how to assess your current and future IT profile. It allows aligning your IT organization with business priorities. It helps to map technology delivery plans according to business priorities.
- Hardcover
Anbieter: Kennys Bookstore, Olney, MD, USAKennys Bookstore
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 48,89
EUR 9,07 VersandVersand innerhalb von USAAnzahl: Mehr als 20 verfügbar
Zustand: New. "Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer. ' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) is going to work, it calls for skills in Customer Da…ta Integration (CDI). Series: Wiley and SAS Business Series. Num Pages: 320 pages, Illustrations. BIC Classification: KJ. Category: (P) Professional & Vocational. Dimension: 235 x 162 x 27. Weight in Grams: 598. . 2006. 1st Edition. Hardcover. . . . . Books ship from the US and Ireland.
- Hardcover
Anbieter: Revaluation Books, Exeter, Vereinigtes KönigreichRevaluation Books
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 51,39
EUR 14,62 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 2 verfügbar
Hardcover. Zustand: Brand New. 1st edition. 320 pages. 9.25x6.50x1.00 inches. In Stock.
- Softcover
Anbieter: Revaluation Books, Exeter, Vereinigtes KönigreichRevaluation Books
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 89,83
EUR 14,62 VersandVersand von Vereinigtes Königreich nach USAAnzahl: 1 verfügbar
Paperback. Zustand: Brand New. 1st edition. 307 pages. 9.00x7.25x0.50 inches. In Stock.
- Softcover
Anbieter: Buchpark, Trebbin, DeutschlandBuchpark
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EUR 9,02
EUR 105,00 VersandVersand von Deutschland nach USAAnzahl: 1 verfügbar
Zustand: Gut. Zustand: Gut | Seiten: 336 | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar.
- Hardcover
Anbieter: AHA-BUCH GmbH, Einbeck, DeutschlandAHA-BUCH GmbH
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 51,44
EUR 63,11 VersandVersand von Deutschland nach USAAnzahl: 2 verfügbar
Buch. Zustand: Neu. Neuware - Praise for Customer Data Integration'Customers are the heart of any business. But we can't succeed if we develop only one talk addressed to the 'average customer.' Instead we must know each customer and build our individual engagements with that knowledge. If Customer Relationship Management (CRM) i…s going to work, it calls for skills in Customer Data Integration (CDI). This is the best book that I have seen on the subject. Jill Dyché is to be complimented for her thoroughness in interviewing executives and presenting CDI.'-Philip Kotler, S. C. JohnsonDistinguished Professor of International Marketing Kellogg School of Management, Northwestern University'In this world of killer competition, hanging on to existing customers is critical to survival. Jill Dyché's new book makes that job a lot easier than it has been.'-Jack Trout, author, Differentiate or Die'Jill and Evan have not only written the definitive work on Customer Data Integration, they've made the business case for it. This book offers sound advice to business people in search of innovative ways to bring data together about customers-their most important asset-while at the same time giving IT some practical tips for implementing CDI and MDM the right way.'-Wayne Eckerson, The Data Warehousing Institute author of Performance Dashboards: Measuring, Monitoring, and Managing Your BusinessWhatever business you're in, you're ultimately in the customer business. Nomatter what your product, customers pay the bills. But the strategic importance of customer relationships hasn't brought companies much closer to a single, authoritative view of their customers. Written from both business and technicalperspectives, Customer Data Integration shows companies how to deliver anaccurate, holistic, and long-term understanding of their customers through CDI.
Verlag: Varios, 2002
- Softcover
Anbieter: Librería Pérez Galdós, Madrid, M, SpanienLibrería Pérez Galdós
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EUR 20,00
EUR 45,00 VersandVersand von Spanien nach USAAnzahl: 1 verfügbar
In den WarenkorbZustand: leido. 1ª ed. Rustica. En Ingles. 307.
Verlag: Wiley, 2007
- Hardcover
- Signiert
Anbieter: Ground Zero Books, Ltd., Silver Spring, MD, USAGround Zero Books, Ltd.
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Gebraucht - Ausreichend
EUR 66,73
EUR 4,32 VersandVersand innerhalb von USAAnzahl: 1 verfügbar
Hardcover. Zustand: Fair. Zustand des Schutzumschlags: Very good. xxvi, 294 pages. Illustrations. Endnotes. Glossary. Index. The title page has been removed. The book is inscribed by each of the co-authors on the dedication page. The book includes a Foreword, Introduction, and Acknowledgments. Also includes chapters on Executive…s Flying Blind; Master Data Management and Customer Data Integration Defined; Challenges of Data Integration; "Our Data Sucks!" (The (Not So Little) Secret about Bad Data; Customer Data Integration is Different: A CDI Development Framework; Who Owns the Data Anyway?: Data Governance, Data Management, and Data Stewardship; Making Customer Data Integration Work; Making the Case for Customer Data Integration; and Bootstrapping Your Customer Data Integration Initiative. The book also includes a Glossary and an Index. Foreword by Don Peppers & Martha Rogers. The aim of this book is twofold. The Author's first goal was to define customer data integration--describe what it is and why it's a critical solution to customer-focused business programs. Because this book explains the "whys"--why customer data integration is so important for business strategy and growth--it can be read by executives and managers seeking to launch a CDI. Because this book explains the "whys"--why customer data integration is so important for business strategy and growth-- it can be read by executives and managers seeking to launch a CDI project or to justify CDI to their organizations. Whatever business you're in, you're ultimately in the customer business. No matter what your product, customers pay the bills. But the strategic importance of customer relationships hasn't brought companies much closer to a single, authoritative view of their customers. Written from both business and technical perspectives, Customer Data Integration shows companies how to deliver an accurate, holistic, and long-term understanding of their customers through CDI. Jill Dyché is an internationally recognized author, speaker and business consultant. Currently Vice President of SAS Best Practices, she was previously a partner and co-founder of Baseline Consulting, a professional services firm that focuses on enterprise data issues. Jill Dyché has been thinking, writing, and speaking about business-IT alignment for over two decades. In her career as a consultant and advisor to executives across industries, she's seen technology organizations deliver strategic change, and has worked with managers across IT and business organizations to make it stick. Jill has lived in far-flung locales including Paris, London, and Sydney, lecturing at industry conferences, tech events, and leading business schools, and blogging on the topic of why corporate technologies areâ"or, at least should beâ"business-driven. She is the author of e-Data (Addison Wesley, 2000), The CRM Handbook (Addison Wesley, 2002), and (with co-author Evan Levy), Customer Data Integration (Wiley, 2007). Her work has been featured in numerous magazines and journals including Newsweek, HBR, Information Week, Computerworld, and Forbes. Evan Levy is a partner and cofounder of Baseline Consulting. In addition to his executive management responsibilities, Evan is actively involved in managing Baseline project teams and guiding client solutions delivery, as well as advising vendors and VC firms on emerging IT trends. He is a faculty member of The Data Warehousing Institute and a contributor to DM Review's "Ask the Experts" feature.
