Heather d ramsay (2 Ergebnisse)

Zustand: New. Autor/Autorin: Heather D. RamsayHeather D Ramsay, Bachelor of Arts (Psychology/Sociology), University of Prince Edward IslandMaster of Education (Distance Education), Athabasca UniversityAutor/Autorin: Marie RutherfordMarie Rutherf.

Taschenbuch. Zustand: Neu. Neuware - Written in a clear, engaging style, Plunkett's Procedures for the Canadian Medical Administrative Assistant, 6th Edition, provides instruction for all the essential öce procedures required by today's health services administrative assistants in Canada - whether working in a medical öce, a complementary care öce, or in a hospital setting. Chapters address the diverse skills and knowledge required by a medical öce administrative assistant, such as good communication, privacy, customer service, stress management, medical transcription, ¿ling, appointment booking, physical and virtual meetings, billing (ICD- 10-CA), and more. This new expanded edition includes in-depth coverage of topics including privacy and con¿dentiality, hospital procedures, cross-cultural communication, and more. Three new chapters explore health care's evolving landscape, therapeutic communication, and pharmacology, while a revised art program visually reinforces key concepts. Accompanied by a robust öering of invaluable learning resources on Evolve, this is the only text you'll need to prepare for your career in health care administration assistance.…