Fournies ferdinand (215 Ergebnisse)

Paperback. Zustand: Fair. Offers practical solutions to the problems of employee performance. This book gives reasons for employees not doing what they're supposed to do, including: they don't know why they should do it; they don't know how to do it; they don't know what they are supposed to do; they think your way will not work; and, they think their way is better. …

Paperback. Zustand: Good. Offers practical solutions to the problems of employee performance. This book gives reasons for employees not doing what they're supposed to do, including: they don't know why they should do it; they don't know how to do it; they don't know what they are supposed to do; they think your way will not work; and, they think their way is better. …

Paperback. Zustand: Very Good. Offers practical solutions to the problems of employee performance. This book gives reasons for employees not doing what they're supposed to do, including: they don't know why they should do it; they don't know how to do it; they don't know what they are supposed to do; they think your way will not work; and, they think their way is better.…

Paperback. Zustand: Good. The ultimate source of on-the-job coaching tips--now expanded to cover the latest workplace trends.

Paperback. Zustand: Very Good. The ultimate source of on-the-job coaching tips--now expanded to cover the latest workplace trends.

Paperback. Zustand: Fair. The ultimate source of on-the-job coaching tips--now expanded to cover the latest workplace trends.

Paperback. Zustand: Good. Covers developments in business innovation and customer relations. This title addresses business challenges of the global market. It features such new workplace issues as outsourcing and temp workers, flextime, and telecommuting.

Paperback. Zustand: Very Good. Covers developments in business innovation and customer relations. This title addresses business challenges of the global market. It features such new workplace issues as outsourcing and temp workers, flextime, and telecommuting.

Paperback. Zustand: Fair. Covers developments in business innovation and customer relations. This title addresses business challenges of the global market. It features such new workplace issues as outsourcing and temp workers, flextime, and telecommuting.

Paperback. Zustand: Good. This book provides the practical coaching techniques managers can use to get employees to stop doing what they shouldn't be doing and start doing what they should. This book will give a whole new generation of managers at all levels proven techniques for motivating superior performance and results from every employee.…

Zustand: good. Gently used with minimal wear on the corners and cover. A few pages may contain light highlighting or writing, but the text remains fully legible. Dust jacket may be missing, and supplemental materials like CDs or codes may not be included. May be ex-library with library markings. Ships promptly. …

Paperback. Zustand: Very Good. Outlines the reasons why employees fail to do what is expected of them and describes actions that managers can take to improve employee productivity. Supervisors should also learn how to maintain good work performance and avert potential problems using the techniques of preventative management.…

Paperback. Zustand: Good. Outlines the reasons why employees fail to do what is expected of them and describes actions that managers can take to improve employee productivity. Supervisors should also learn how to maintain good work performance and avert potential problems using the techniques of preventative management.…

Paperback. Zustand: Very Good. Reprint. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Zustand: Fair.

Hardback. Zustand: Good.

Paperback. Zustand: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Paperback. Zustand: Very Good. Ferdinand F. Fournies, knows that the key to selling is at once basic and revolutionary: "What successful salespeople do is to help people to buy." So he's written the only practical book that approaches selling from the customer's point of view. Using his Problem/Solution format, Fournies helps readers understand why customers act the way they do - and shows them how to respond in order to move the selling process to a winning conclusion. He presents 25 sales scenarios familiar to every salesperson, followed by specific solutions proven to work when: "They don't need what you're selling"; "They don't know there's a better way"; "They don't know they have a problem"; "They don't know what you want them to do"; "They don't believe what you tell them"; "They're afraid to buy"; "They don't enjoy talking to you"; "They don't know how to negotiate"; and "There really are problems with buying your product" Fournies seasons his guidance with real-world dialogue taken directly from selling situations and training sessions. Salespeople will also appreciate the checklists designed to help them prepare for sales calls and analyze post-call results.…

Hardcover. Zustand: Very Good. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardcover. Zustand: Fair. With dust jacket. The item might be beaten up but readable. May contain markings or highlighting, as well as stains, bent corners, or any other major defect, but the text is not obscured in any way.

Paperback. Zustand: Very Good. 1. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting.

Hardback. Zustand: Good. Managing employees in today's rapidly evolving workplace can sometimes feel like negotiating a minefield. Such recent new trends as flextime, telecommting, 360-degree feedback, the flattening of hierarchies, and the increased use of temps and contract workers present tough new challenges for supervisors in every field. This timely, completely revised and updated edition of Ferdinand Fournies's classic management coaching bible shows you proven ways to get workers to perform at the highest level while eliminating the self-destructive kinds of behaviors that have become increasingly prevalent in recent years. In this book, you'll be taught specific face-to-face interventions you can use to enhance performance in every kind of workplace situation--from sales to creative brainstorming. There are also interventions uniquely suited to resolving problems ranging from low productivity to absenteeism to conflicts between individuals. You'll learn precisely what to say and do so that each person you supervise will want to give you his or her best work--even when that person was previously thought to be a problem employee. Packed with brand-new case studies from Fournies's latest research into the dynamics of the modern workplace, this classic guide takes all the guesswork out of becoming the kind of inspired, hands-on manager that every company today is looking for.…

Paperback. Zustand: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less.

Zustand: Good. Good condition. Very Good dust jacket. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

Zustand: Very Good. Signed Copy . Very Good dust jacket. Inscribed by author on front endpage.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.