Field joy m (25 Ergebnisse)

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Paperback. Zustand: Brand New. 2nd edition. 168 pages. 9.00x6.00x0.04 inches. In Stock.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New. pp. 154.

Zustand: New. pp. 168.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.

Zustand: New.

Zustand: New. Num Pages: 175 pages, Illustrations. BIC Classification: KJMV5. Category: (G) General (US: Trade). Dimension: 229 x 154 x 8. Weight in Grams: 228. . 2012. Paperback. . . . . Books ship from the US and Ireland.

Paperback. Zustand: Brand New. 150 pages. 8.98x5.94x0.47 inches. In Stock.

Paperback. Zustand: Brand New. 3rd edition. 150 pages. 9.02x5.98x0.39 inches. In Stock.

Hardcover. Zustand: Brand New. 188 pages. 6.00x0.50x9.00 inches. In Stock.

Paperback. Zustand: Brand New. 4th revised edition. 202 pages. 9.00x6.00x9.00 inches. In Stock.

Zustand: New. In English.

Zustand: New. 2021. paperback. . . . . . Books ship from the US and Ireland.

Zustand: New.

Zustand: New. In English.

Zustand: New. In English.

Zustand: New. In English.

Zustand: New.

Buch. Zustand: Neu. Neuware - Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for service providers and customers to co-create value.The service process design landscape is changing, with many of the previous limitations disappearing on how and by whom services are delivered. Opportunities for new service design configurations are being supported, to a large extent, by technology-enabled innovations; many tasks previously performed by the service provider may now be performed by either the customer or the service provider. As a result, customers are playing a more active role in the service process, not only through self-service but also by providing information to the service provider to create a more personalized service experience.Designing Service Processes to Unlock Value explores how service processes can be designed to leverage the expanding range of opportunities for service providers and customers to co-create value. Readers will learn about frameworks for value co-creation and models for designing all types of service processes, as well as the unique challenges of designing knowledge-intensive services. And with the growing number of alternatives for designing service processes and determining who performs the various service tasks, service performance outcomes are increasingly dependent on the knowledge, skills, and abilities-that is, capabilities-of both service providers and customers. Thus, the book concludes with approaches to unlock these capabilities-and further boost value co-creation.…

Zustand: New.

Taschenbuch. Zustand: Neu. How Efficiency Changes the Game | Developing Lean Operations for Competitive Advantage | Ray Hodge | Taschenbuch | Einband - flex.(Paperback) | Englisch | 2021 | Business Expert Press | EAN 9781637420447 | Verantwortliche Person für die EU: Mare Nostrum Group B.V., Doelen 72, 4831 GR BREDA, NIEDERLANDE, gpsr[at]mare-nostrum[dot]co[dot]uk | Anbieter: preigu.…

Taschenbuch. Zustand: Neu. Designing Service Processes to Unlock Value, Third Edition | Joy M. Field | Taschenbuch | Einband - flex.(Paperback) | Englisch | 2020 | Business Expert Press | EAN 9781953349262 | Verantwortliche Person für die EU: Mare Nostrum Group B.V., Doelen 72, 4831 GR BREDA, NIEDERLANDE, gpsr[at]mare-nostrum[dot]co[dot]uk | Anbieter: preigu. …

Taschenbuch. Zustand: Neu. Designing Service Processes to Unlock Value | Joy M. Field | Taschenbuch | Einband - flex.(Paperback) | Englisch | 2024 | Business Expert Press | EAN 9781637427286 | Verantwortliche Person für die EU: Mare Nostrum Group B.V., Doelen 72, 4831 GR BREDA, NIEDERLANDE, gpsr[at]mare-nostrum[dot]co[dot]uk | Anbieter: preigu. …