Taschenbuch. Zustand: Neu. Neuware.
Taschenbuch. Zustand: Neu. Neuware - Most systems are built for the expected.They are designed for routine transactions, clean data, repeatable decisions, standard customer behavior, and stable conditions. That works-until reality stops cooperating.In a world shaped by AI, automation, and operational scale, the biggest failures and the biggest advantages show up in the cases that do not fit the script: the strange support ticket, the missing field, the delayed handoff, the rare customer problem, the workflow nobody planned for.Exception Engineering is a business and strategy book about edge cases, resilient systems, and decision-making under uncertainty. It shows why optimizing the average case is no longer enough-and why leaders now need better escalation paths, human judgment at the right moments, fail-soft design, recovery thinking, and operational resilience.Through vivid stories, clear frameworks, and practical analysis, this book helps founders, operators, product leaders, consultants, and ambitious professionals learn how to identify high-impact exceptions, separate noise from signal, design smarter systems, and turn unexpected problems into long-term advantage.Because the real test of a system is not how it performs when everything goes right.It is what happens when the ordinary stops.
Taschenbuch. Zustand: Neu. Neuware - Most small companies are already using artificial intelligence. The problem is that many are using it like a search box, a writing helper, or a smarter messenger.The companies that grow with AI do something different.They turn artificial intelligence into a weekly business system.The Weekly AI Company is a practical, story-driven business guide for small business owners, managers, consultants, operators, and entrepreneurs who want to move beyond random AI prompts and build real AI-powered workflows. This book shows how small companies can use AI agents, automations, customer-response systems, company knowledge bases, workflow dashboards, and weekly optimization habits to become faster, clearer, and more competitive.Inside, readers learn how to: - Identify the highest-value AI opportunities inside a small company- Turn repeated tasks into AI-assisted workflows- Build a company brain using documents, policies, FAQs, and examples- Use AI safely for marketing, sales, customer service, operations, and finance- Design human-in-the-loop systems that protect quality and trust- Avoid common AI mistakes, including hallucinations, privacy risks, weak prompts, and over-automation- Create a 12-week AI implementation plan- Install a 52-week improvement rhythm so the company gets better every weekThis is not a book about chasing technology trends. It is a book about building a company that learns faster.For the small business owner who feels behind, this book offers a clear path. For the manager who wants practical systems, it gives templates and workflows. For the consultant, operator, or founder who sees that the age of AI has already arrived, it shows how to turn that moment into action.The future will not belong only to the biggest companies.It will belong to the companies that improve every week.