David j skelton (2 Ergebnisse)

Taschenbuch. Zustand: Neu. Neuware - Impact360(TM) Foundation Practice is a grounded guide to improving services safely, thoughtfully, and without overreach.This book is written for people working close to delivery: practitioners, analysts, project leads, improvement specialists, and managers who are expected to make things better without always having the authority, certainty, or conditions to change everything.It focuses on judgement rather than tools, practice rather than theory, and real service environments rather than idealised models. It explores how to see services as they actually operate, how waste shows up in human systems, how to act without breaking trust, and how to know when work needs to be paused, contained, or handed forward.To get the most from this book, it is recommended that readers first read the core Impact360(TM) book, Rise Above the Waste, Reach Beyond the Data.That book introduces the full Impact360(TM) approach and its wider context. Foundation Practice then builds on that understanding, translating it into day-to-day practice at Foundation level.This is not a toolkit, a certification guide, or a step-by-step method. Tools are referenced lightly and deliberately, as lenses rather than instructions. The emphasis is on making sound decisions in complex, pressured environments where people, risk, and services matter.If you work in housing, public services, or regulated organisations, and you want improvement that holds rather than headlines, this book is designed to support you where you are.…

hardcover. Zustand: Good. Our good condition books are generally good for reading but not for gifting or collecting. They could have imperfections such as creasing, fanning, inscriptions, margin notes, yellowing, staining on edge or cover or pages, bumps, scuffs, etc etc (sometimes multiple of these). It's a wide category that encompasses anything that isn't almost-new down to anything that is slightly better than poor. We would NOT recommend gifting Good books - these should be considered reading copies. Our books are dispatched from a Yorkshire former cotton mill. We list via barcode/ISBN so please note that the images are stock images and may not be the exact copy you receive, furthermore the details about edition and year might not be accurate as many publishers reuse the same ISBN for multiple editions and as we simply scan a barcode or enter an ISBN we do not check the validity of the edition data when listing. If you're looking for an exact edition please don't order (at least not without checking with us first, although we don't always have time to check). We aim to dispatch prompty, the service used will depend on order value and book size. We can ship to most countries, see our shipping policies. Payment is via Abe only.…