Colin ed drummond (4 Ergebnisse)

Hardcover. Zustand: Fair. No Jacket. Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less.

Zustand: Fair. Volume 2. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. In fair condition, suitable as a study copy. No dust jacket. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,600grams, ISBN:0192621386.…

Buch. Zustand: Neu. Neuware - Science reassures, art disturbs (Proverb)This intriguing exploration of underlying forces in decision making takes as its starting point a wealth of high profile decision disasters. In brilliantly readable analyses, Helga Drummond shows how better awareness of the inherent uncertainties of the decision making process could have made the outcomes very different.Examples showcased include:The Hatfield rail crashThe Kursk submarine disasterThe Challenger disasterThe year 2000 fuel crisisThe WWII Dardanelles expeditionThe Barings Bank collapseThe Taurus Stock Exchange Project The Hillsborough tragedyThe King's Cross underground fireThe Millennium DomeThis entertaining yet instructive book offers new insight into the realities of decision making, and shows how you can confront them to improve your prospects of success.; Schon immer gab es Spannungen zwischen jenen, die glaubten, dass die besten Entscheidungen auf Zahlen und Berechnungen basieren, und jenen, die ihre Ansichten auf anspruchsvollere Kriterien über das Wesen der Zukunft stützen. In der gängigen Literatur wird das Risiko nach statistischen und probabilistischen Methoden berechnet, wodurch der Eindruck entsteht, dass man das Risiko berechnen und damit steuern kann. Dieses Buch will zeigen, dass solche Annahmen zwar nicht gänzlich falsch sind, aber nur einen Teil der Wahrheit beinhalten. Dabei spielt es keine Rolle, wie klar Aufgaben definiert sind und wie oft wir miteinander sprechen - nichts ist wirklich eindeutig. Autorin Helga Drummond erläutert, dass Vieles von dem, was wir als real bezeichnen, in Wirklichkeit mehrdeutig ist und sich verändert. Sie stützt sich dabei weniger auf die Statistik als vielmehr auf die Dynmaik des Wandels und verbindet das Risiko mit der Entscheidungsfindung im Unternehmen. Damit bietet sie eine ganzheitliche Betrachtung über das Wesen des Risikos und des Entscheidungsfindungsprozesses.…

Taschenbuch. Zustand: Neu. Neuware - Retaining Your Foodservice Employees is the second in a series of three books by Karen Eich Drummond on Foodservice Employee Management. The other two titles are Staffing Your Foodservice Operation and Disciplining Your Foodservice Employees. Employee turnover represents a major concern for foodservice operators--particularly when you consider that half of all restaurant employees leave their jobs within the first 30 days. With firings or resignations come costs: expenses for recruiting and training a new candidate as well as overtime costs incurred while the position is vacant. And beyond the immediate dollar loss, high employee turnover reduces employee morale and job performance, which can result in a significant loss of customers--and profits. Retaining Your Foodservice Employees recognizes that successful foodservice operations can no longer treat employees as disposable assets, especially in light of today s dwindling pool of workers. This quick-reference guide shows you a wide range of strategies for increasing a staff member s employment period and keeping turnover to a minimum. This innovative volume identifies what today s employees want out of their jobs. You ll get a clear understanding of workers needs that include interesting work a manager who respects, trusts, and cares about them clearly communicated performance goals good pay and benefits and comfortable working conditions.You ll also find specific actions you can take to meet these employee needs such as listening to your employees, coaching them for better performance, and using your supervisory skills to encourage positive, motivational teamwork. You ll learn how to inform and involve employees and use reward programs and career ladders to retain productive employees. Practical worksheets at the end of each chapter help you idenfity--and correct--specific areas where your business can improve. Actual on-the-job examples of improved communication and successful reward programs will help you generate ideas that you can apply to your own program. As a complete guide to a critical industry-wide problem, Retaining Your Foodservice Employees will be essential reading for all commercial and institutional foodservice managers and owners.…