Blanchard ph (37 Ergebnisse)

Hardback. Zustand: Very Good. In Customer Mania , Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service--creating a people-oriented, performance-driven, customer-first organization. Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. With coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world's largest restaurant company, Yum --owner of KFC, Taco Bell, Pizza Hut, Long John Silver's, and A&W Restaurants--the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture. Packed with practical insights, Customer Mania emphasizes four critical steps: - Set Your Sights on the Right Target. The bottom line grows from taking care of customers and creating a motivating environment for your people. - Treat Customers the Right Way. Determine the kind of experience you want your customers to have as they interact with every part of the company. - Treat Employees the Right Way. Use strategies ranging from smart hiring to training and development to managing performance and creating a recognition culture. - Build the Right Kind of Leadership. You can't do it all yourself, so let your people put their own brains to work and then support them all the way. By relying on these concepts, businesses everywhere can cultivate passionate and engaged team members who contribute to the company's overall success. From CEO to middle manager to the person facing the consumer, Customer Mania is a vital tool for enhancing their experience -- and their customer's.…

Hardback. Zustand: Fair. In Customer Mania , Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service--creating a people-oriented, performance-driven, customer-first organization. Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. With coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world's largest restaurant company, Yum --owner of KFC, Taco Bell, Pizza Hut, Long John Silver's, and A&W Restaurants--the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture. Packed with practical insights, Customer Mania emphasizes four critical steps: - Set Your Sights on the Right Target. The bottom line grows from taking care of customers and creating a motivating environment for your people. - Treat Customers the Right Way. Determine the kind of experience you want your customers to have as they interact with every part of the company. - Treat Employees the Right Way. Use strategies ranging from smart hiring to training and development to managing performance and creating a recognition culture. - Build the Right Kind of Leadership. You can't do it all yourself, so let your people put their own brains to work and then support them all the way. By relying on these concepts, businesses everywhere can cultivate passionate and engaged team members who contribute to the company's overall success. From CEO to middle manager to the person facing the consumer, Customer Mania is a vital tool for enhancing their experience -- and their customer's.…

Hardback. Zustand: Good. In Customer Mania , Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service--creating a people-oriented, performance-driven, customer-first organization. Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. With coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world's largest restaurant company, Yum --owner of KFC, Taco Bell, Pizza Hut, Long John Silver's, and A&W Restaurants--the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture. Packed with practical insights, Customer Mania emphasizes four critical steps: - Set Your Sights on the Right Target. The bottom line grows from taking care of customers and creating a motivating environment for your people. - Treat Customers the Right Way. Determine the kind of experience you want your customers to have as they interact with every part of the company. - Treat Employees the Right Way. Use strategies ranging from smart hiring to training and development to managing performance and creating a recognition culture. - Build the Right Kind of Leadership. You can't do it all yourself, so let your people put their own brains to work and then support them all the way. By relying on these concepts, businesses everywhere can cultivate passionate and engaged team members who contribute to the company's overall success. From CEO to middle manager to the person facing the consumer, Customer Mania is a vital tool for enhancing their experience -- and their customer's.…

Zustand: Good. 1st. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. 1st. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.

Zustand: Good. Item in good condition and has highlighting/writing on text. Used texts may not contain supplemental items such as CDs, info-trac etc.

Zustand: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp.

Zustand: Good. Good condition. With remainder mark. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains.

hardcover. Zustand: Good. Most items will be dispatched the same or the next working day. A copy that has been read but remains in clean condition. All of the pages are intact and the cover is intact and the spine may show signs of wear. The book may have minor markings which are not specifically mentioned.…

Paperback. Zustand: Good. In Customer Mania!, Ken Blanchard, one of America's biggest bestselling authors and inspiring business leaders, writes of the key to customer service--creating a people-oriented, performance-driven, customer-first organization. Customer service is the single most pressing problem for business managers and people in any service or sales operation, especially at the retail level. In fact, many experts believe that you build a business from the customer up. With coauthors Jim Ballard and Fred Finch, Blanchard explains why the customer is the right starting place from which to build a successful business. By drawing on examples from the world's largest restaurant company, Yum!--owner of KFC, Taco Bell, Pizza Hut, Long John Silver's, and A&W Restaurants--the authors explain how any company, large or small, can develop a unified, people-first, customer-oriented culture. Packed with practical insights, Customer Mania! emphasizes four critical steps: * Set Your Sights on the Right Target. The bottom line grows from taking care of customers and creating a motivating environment for your people. * Treat Customers the Right Way. Determine the kind of experience you want your customers to have as they interact with every part of the company. * Treat Employees the Right Way. Use strategies ranging from smart hiring to training and development to managing performance and creating a recognition culture. * Build the Right Kind of Leadership. You can't do it all yourself, so let your people put their own brains to work and then support them all the way. By relying on these concepts, businesses everywhere can cultivate passionate and engaged team members who contribute to the company's overall success. From CEO to middle manager to the person facing the consumer, Customer Mania! is a vital tool for enhancing their experience -- and their customer's.…

Paperback. Zustand: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less.

Broschiert. Zustand: Gut. 213 Seiten Das hier angebotene Buch stammt aus einer teilaufgelösten Bibliothek und kann die entsprechenden Kennzeichnungen aufweisen (Rückenschild, Instituts-Stempel.); der Buchzustand ist ansonsten ordentlich und dem Alter entsprechend gut. In ENGLISCHER Sprache. Sprache: Englisch Gewicht in Gramm: 385. …

Zustand: Gut bis sehr gut. Illustr.

Zustand: New. In English.

XIV/374 S./pp., Originalbroschur (publisher's paper covers), Bibliotheksexemplar in sehr gutem Zustand / exlibrary in excellent condition (Stempel auf Titel / title stamped, Rückenschildchen / lettering pannel to the spine, Block sehr gut / contents fine, keine Unterstreichungen oder Anstreichungen / no underlining or remarks, nicht in Folie eingeschlagen / not wrapped up in foil), Sprache: englisch.…

dies ist ein regulär ausgesondertes Bibliotheksexemplar aus einer wissenschaftlichen Bibliothek mit der üblichen Signatur und Stempel, keine Markierungen-Anstreichungen-Stempel im Text, Format groß 8°, 244 Seiten, Hardcover, sehr gut erhaltenes Buch. Shipping to abroad insured with tracking number.

Hardcover. Zustand: Gut. Ex-library in GOOD condition with library-signature and stamp(s). Some traces of use. Ehem. Bibliotheksexemplar mit Signatur und Stempel. GUTER Zustand, ein paar Gebrauchsspuren. C-00622 3540180362 Sprache: Englisch Gewicht in Gramm: 550.

Broché. Zustand: Etat moyen. in-8 Description :72 pp. Revue trimestrielle. Couverture insolée avec une déchirure. Langue : Français Nb de volumes : 1.

Hardcover. Zustand: Gut. 171 S. Ehem. Bibliotheksexemplar mit Signatur und Stempel. GUTER Zustand, ein paar Gebrauchsspuren. Ex-library with stamp and library-signature. GOOD condition, some traces of use. 3540180362 Sprache: Englisch Gewicht in Gramm: 550.

VIII, 171 Seiten mit wenigen Figuren, 3540180362 Sprache: Englisch Gewicht in Gramm: 400 Groß 8°, Original-Pappband (Hardcover), Papier minimal gebräunt, insgesamt gutes und innen sauberes Exemplar, (good copy).

Zustand: New. In English.

Buch. Zustand: Neu. Neuware.

Gebunden. Zustand: New.

Paperback. Zustand: Brand New. reprint edition. 180 pages. 9.25x6.10x0.60 inches. In Stock.

paperback. Zustand: Gut. 220 Seiten; 9783540127055.3 Gewicht in Gramm: 500.

Taschenbuch. Zustand: Neu. Druck auf Anfrage Neuware - Printed after ordering - This lecture is meant as an introduction to stochastic mechanics for graduate students. The concepts and most of the statements are formulated in precise and exact mathematical language. Nevertheless, the emphasis is on the physical concepts. The authors discuss thoroughly the aspects of stochastic mechanics in quantum mechanics, firstly as a way of quantization as proposed by E. Nelson and secondly, as a tool to give a more detailed description of microphysics within the framework of the standard form of quantum theory. Another part of their work treats stochastic mechanics as a general description of a class of dynamical systems disturbed by some isotropic translation invariant noise thus extending Nelson's theory within the framework of classical physics. The necessary tools like stochastic processes, in particular those used in mathematical physics, existence and construction of diffusion processes as well as stochastic variational principles are presented in detail. Here is certainly an excellent text on this important field of mathematical physics.…

Zustand: Gut. Zustand: Gut | Sprache: Englisch | Produktart: Bücher | Keine Beschreibung verfügbar.

Zustand: gut. 1987. Mathematical and Physical Aspects of Stochastic Mechanics. (= Lecture Notes in Physics - Volume 281). In deutscher Sprache. pages.

Zustand: Good. 5.5" x 9" Print of wood engraving. Very Good with creasing, some toning. Text in French.

Zustand: New. In English.