Abdulla raed (2 Ergebnisse)
Sprache: Englisch
Verlag: CX Clinic Publishing, 2025
Serie: The Symphony of Customer Experience, Buch 1 von 1. Buch 1 von 1 - The Symphony of Customer Experience
- Softcover
Anbieter: PBShop.store UK, Fairford, GLOS, Vereinigtes KönigreichPBShop.store UK
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 27,53
EUR 5,93 VersandVersand von Vereinigtes Königreich nach USAAnzahl: Mehr als 20 verfügbar
PAP. Zustand: New. New Book. Shipped from UK. Established seller since 2000.
Sprache: Englisch
Verlag: CX Clinic Publishing Aug 2025, 2025
Serie: The Symphony of Customer Experience, Buch 1 von 1. Buch 1 von 1 - The Symphony of Customer Experience
- Softcover
Anbieter: AHA-BUCH GmbH, Einbeck, DeutschlandAHA-BUCH GmbH
Verkäufer/-in kontaktierenVerkäufer/-in mit 5 SternenZustand: Neu
EUR 31,53
EUR 63,00 VersandVersand von Deutschland nach USAAnzahl: 2 verfügbar
Taschenbuch. Zustand: Neu. Neuware - CRAFTING EXPERIENCES THAT STAY In a world where choices are endless and attention is fleeting, one thing remains timeless: the power of a truly unforgettable experience. The Symphony of Customer Experience offers a new perspective, where CX is more than a strategy; it's an emotional performan…ce. At its heart is the CX-Ray Framework, a practical yet poetic model built around seven core instruments: Products, Processes, Place, People, Policies, Publications, and Personalization. Each of these elements plays a vital role in creating harmony between your brand and your customers-transforming everyday moments into meaningful engagements. Drawing on two decades of experience and real-life stories, Raed Abdulla brings you a guide that's both strategic and soulful. Whether you're a leader, practitioner, or entrepreneur, this book will inspire you to design journeys that connect, delight, and endure. The journey unfolds with these building blocks: - Craft products that speak with purpose- Design seamless processes that flow with ease- Shape environments that inspire and captivate- Empower people to serve with heart- Establish policies that nurture trust- Compose communications that empower and engage- Deliver personalized moments that leave a lasting impressionThe Symphony of Customer Experience helps you master the blend of art and science, so you can compose experiences that don't just satisfy, but sing.
