Sprache: Englisch
Verlag: A Butterworth-Heinemann Title, 1991
ISBN 10: 0750600241 ISBN 13: 9780750600248
Anbieter: AwesomeBooks, Wallingford, Vereinigtes Königreich
EUR 3,53
Anzahl: 1 verfügbar
In den WarenkorbPaperback. Zustand: Very Good. Front Office: Procedures, social skills and management This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. .
EUR 5,65
Anzahl: 1 verfügbar
In den WarenkorbZustand: Good. 2nd Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
EUR 5,65
Anzahl: 2 verfügbar
In den WarenkorbZustand: Good. 2nd Edition. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Anbieter: Better World Books: West, Reno, NV, USA
Zustand: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good.
Anbieter: Anybook.com, Lincoln, Vereinigtes Königreich
EUR 3,03
Anzahl: 1 verfügbar
In den WarenkorbZustand: Poor. This is an ex-library book and may have the usual library/used-book markings inside.This book has soft covers. In poor condition, suitable as a reading copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,500grams, ISBN:9780750642309.
Zustand: Bueno. : Este libro es una guía esencial diseñada para estudiantes de gestión hotelera, ofreciendo un enfoque moderno sobre las operaciones y la administración de la recepción mediante escenarios realistas del entorno hotelero. A diferencia de otros textos que se centran únicamente en aspectos procedimentales, esta obra se divide en tres secciones clave: aspectos de procedimiento, psicológicos y de gestión.La primera parte aborda las tareas administrativas como el registro de entrada, reservas anticipadas y contabilidad, mientras que la segunda se dedica a las habilidades sociales necesarias para que un recepcionista interactúe eficazmente con los clientes y aumente las ventas. Finalmente, el libro explora temas de gestión a menudo ignorados, incluyendo medidas de seguridad vitales contra el robo y otros incidentes, siendo una herramienta ideal para estudiantes de niveles profesionales y universitarios en hostelería. EAN: 9780750600248 Tipo: Libros Categoría: Negocios y Economía|Educación Título: Front Office: Procedures, Social Skills and Management Autor: Peter Abbott| Sue Lewry Editorial: Butterworth-Heinemann Idioma: en Páginas: 264 Formato: tapa blanda.
Anbieter: Chapter 1, Johannesburg, GAU, Südafrika
paperback. Zustand: Very Good. reprint. shelf wear on the wraps. some usage markings and annotations in text. sound binding. reasonably good copy. may require extra postage. [SK]. Our orders are shipped using tracked courier delivery services.
Zustand: New. This is a Brand-new US Edition. This Item may be shipped from US or any other country as we have multiple locations worldwide.
EUR 76,66
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New. In.
Anbieter: Revaluation Books, Exeter, Vereinigtes Königreich
EUR 97,96
Anzahl: 2 verfügbar
In den WarenkorbPaperback. Zustand: Brand New. 2nd edition. 211 pages. 10.00x7.75x0.75 inches. In Stock.
Zustand: Sehr gut. Zustand: Sehr gut | Sprache: Englisch | Produktart: Bücher | Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment Key features of this essential text:· user-friendly style of writing and accessible page layout enables students to use it as a reference book as well as a textbook· updated in the light of recent developments such as global distribution systems and the internet· greater focus on increasing yield and expansion of vital management aspects such as staffing and equipment· additional extended, practical exercise material.Front Office reflects the importance of different features of the receptionist's work and is divided into four main sections:· Procedural aspects· Dealing with people· Increasing yield· Management aspectsFront Office is ideal for GNVQ/ BTEC students, those taking the professional exams of the HCIMA, and for undergraduates and postgraduates studying hospitality and tourism management and all relevant executive courses.
EUR 205,13
Anzahl: 3 verfügbar
In den WarenkorbZustand: New. pp. 218.
Anbieter: Ria Christie Collections, Uxbridge, Vereinigtes Königreich
EUR 221,38
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New. In.
EUR 280,52
Anzahl: 2 verfügbar
In den WarenkorbHardcover. Zustand: Brand New. 2nd revised edition. 218 pages. 9.69x7.44x1.66 inches. In Stock.
EUR 313,36
Anzahl: Mehr als 20 verfügbar
In den WarenkorbZustand: New. Num Pages: 218 pages. BIC Classification: KNSG; KNSH. Category: (G) General (US: Trade); (U) Tertiary Education (US: College). Dimension: 246 x 189. Weight in Grams: 562. . 2015. 2 Rev ed. Hardback. . . . . Books ship from the US and Ireland.