Smart Service Systems, Operations Management, and Analytics | Proceedings of the 2019 INFORMS International Conference on Service Science
Hui Yang (u. a.)
ISBN 10: 303030969X ISBN 13: 9783030309695
Verlag: Springer, 2020
Neu
Taschenbuch
Verkäufer
preigu, Osnabrück, Deutschland
Verkäuferbewertung 5 von 5 Sternen
AbeBooks-Verkäufer seit 5. August 2024
Dieser Artikel ist nicht mehr verfügbar.
Beschreibung
Beschreibung:
Smart Service Systems, Operations Management, and Analytics | Proceedings of the 2019 INFORMS International Conference on Service Science | Hui Yang (u. a.) | Taschenbuch | viii | Englisch | 2020 | Springer | EAN 9783030309695 | Verantwortliche Person für die EU: Springer Verlag GmbH, Tiergartenstr. 17, 69121 Heidelberg, juergen[dot]hartmann[at]springer[dot]com | Anbieter: preigu. Bestandsnummer des Verkäufers 119194111
Inhaltsangabe:
This volume offers state-of-the-art research in service science and its related research, education and practice areas. It showcases recent developments in smart service systems, operations management and analytics and their impact in complex service systems. The papers included in this volume highlight emerging technology and applications in fields including healthcare, energy, finance, information technology, transportation, sports, logistics, and public services. Regardless of size and service, a service organization is a service system. Because of the socio-technical nature of a service system, a systems approach must be adopted to design, develop, and deliver services, aimed at meeting end users‘ both utilitarian and socio-psychological needs. Effective understanding of service and service systems often requires combining multiple methods to consider how interactions of people, technology, organizations, and information create value under various conditions.
The papers in this volume present methods to approach such technical challenges in service science and are based on top papers from the 2019 INFORMS International Conference on Service Science.
Über die Autorin bzw. den Autor:
Hui Yang is an Associate Professor in the Harold and Inge Marcus Department of Industrial and Manufacturing Engineering at The Pennsylvania State University, University Park, PA. Dr. Yang's research interests focus on sensor-based modeling and analysis of complex systems for process monitoring, process control, system diagnostics, condition prognostics, quality improvement, and performance optimization.
Robin Qiu is a tenured full Professor of Information Science, teaches a variety of courses including Predictive Analytics, Management Science, Business Process Management, Decision Support Systems, Project Management, Enterprise Integration, Enterprise Service Computing, Software Engineering, Web-based Systems, Distributed Systems, Computer Architecture/SOA, Computer Security, Web Security, Operations Research, and System Engineering. Dr. Qiu’s research interests include Big Data, Data/Business Analytics, Smart Service Systems, Service Science, Service Operationsand Management, Information Systems, and Manufacturing and Supply Chain Management.
Weiwei Chen is an Associate Professor of Supply Chain Management in Rutgers Business School – Newark and New Brunswick at Rutgers University. Dr. Chen’s current research interest lies in operations and finance interface, as well as supply chain operations planning and scheduling. He also works on simulation and randomized global optimization methodologies. He has extensive experience working with businesses and public sectors to improve strategic decisions and operational efficiencies using data analytics. He has taught courses in optimization modeling, operations analysis, and lean six sigma.
„Über diesen Titel“ kann sich auf eine andere Ausgabe dieses Titels beziehen.
Bibliografische Details
Titel: Smart Service Systems, Operations Management...
Verlag: Springer
Erscheinungsdatum: 2020
Einband: Taschenbuch
Zustand: Neu