IT Service Management Foundation Practice Questions: For ITIL Foundation Exam Candidates This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Bestandsnummer des Verk�ufers 7719-9781780171142

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Titel: IT Service Management Foundation Practice ...

Verlag: BCS, The Chartered Institute for IT

Erscheinungsdatum: 2012

Einband: Paperback

Zustand: Very Good

Auflage: 2. Auflage

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The most authoritative guide to preparing for the ITIL Foundation Certificate in IT Service Management. It includes an extensive range of practice questions complete with explanations and key learning points and provides a wealth of background knowledge. This new edition is compatible with the 2011 update to ITIL (R) and utilises the experience of three established independent service management consultants and experienced lecturers. An ITIL (R) licensed product.

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