Quality Is Personal: A Foundation For Total Quality Management
Harry V. Roberts, Bernard F. Sergesketter
ISBN 10: 0029266254 ISBN 13: 9780029266250
Verlag: Free Press, 1993
Gebraucht
Softcover
Verkäufer
Wonder Book, Frederick, MD, USA
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Beschreibung
Beschreibung:
Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Bestandsnummer des Verkäufers U01A-03762
Inhaltsangabe:
In this penetrating guide to involving employees in the process of total quality management, the authors make the argument that "personal quality checklists"--by which employees monitor waste reducers and value adding activities in their immediate work environment--can significantly increase individual understanding of the general concepts and implementation of top quality management.
Über die Autorin bzw. den Autor: Harry V. Roberts is the Sigmund E. Edelstone Professor of Statistics and Quality Management in the Graduate School of Business at the University of Chicago. He is the author or coauthor of more than 10 books and 60 articles on subjects related to statistics and Total Quality Management.
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Bibliografische Details
Titel: Quality Is Personal: A Foundation For Total ...
Verlag: Free Press
Erscheinungsdatum: 1993
Einband: Softcover
Zustand: Very Good