Quality Management This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Bestandsnummer des Verk�ufers 7719-9788120349438

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Bibliografische Details

Titel: Quality Management

Verlag: PHI Learning

Erscheinungsdatum: 2014

Einband: paperback

Zustand: Very Good

�ber diesen Titel

Inhaltsangabe:

This comprehensive text examines how to deliver efficient and effective services to customers. Made up of twenty chapters, the book explains the concepts and techniques of quality management supported with case studies. Numerical examples given in each chapter help students to easily understand concepts. Primarily designed for MBA, ME/MTech (Industrial Engineering, Production Engineering), BE/BTech (Mechanical Engineering and Production Engineering) and MSc (Operations Research and Statistical Quality Control), the book will also serve as a reference for professionals/consultants to carryout projects in manufacturing or service organisations. Key features Detailed coverage of process and statistical quality control. Chapters on ANOVA, orthogonal arrays and signal-to-noise ratio. A chapter on Six Sigma, including Shainin techniques. A chapter on the ytical Hierarchy Process (AHP). Presentation of Design of Experiments (DOE) techniques.

�ber die Autorin bzw. den Autor:

Charlotte y Peter Fiell son dos autoridades en historia, teor�a y cr�tica del dise�o y han escrito m�s de sesenta libros sobre la materia, muchos de los cuales se han convertido en �xitos de ventas. Tambi�n han impartido conferencias y cursos como profesores invitados, han comisariado exposiciones y asesorado a fabricantes, museos, salas de subastas y grandes coleccionistas privados de todo el mundo. Los Fiell han escrito numerosos libros para TASCHEN, entre los que se incluyen 1000 Chairs, Dise�o del siglo XX, El dise�o industrial de la A a la Z, Scandinavian Design y Dise�o del siglo XXI.

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