Titel: Open-Question Selling: Unlock Your Customer's Needs to Close the Sale. by Knowing What to Ask and When to Ask It (BUSINESS BOOKS)
Verlag: McGraw Hill
Erscheinungsjahr: 2007
Sprache: Englisch
ISBN-10: 0071484728
ISBN-13: 9780071484725
Einband: Paperback
Zustand: Very Good
Gewicht: 227 Gramm

�ber diesen Titel

Inhaltsangabe

Build stronger relationships with customers through the OPEN Questioning technique

By asking four types of questions-Operational, Problem, Effect, and Nail Down-you can address customer needs, find connections, and build the kind of relationships that enable you to close more sales.

This hands-on guide shows how to use OPEN Question Selling throughout the sales process, from getting in the door to handling objections to making the close. With more than 100 sample questions and end-of-chapter exercises, you'll soon be on your way to building winning customer relationships.

�ber die Autorinnen und Autoren

Jeff Gee is a popular motivational speaker and trainer with over 20 years' experience.

Val Gee is an instructional designer, an ordained priest, and a regular contributor to Training magazine.

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