The Memory Jogger II Healthcare Edition : A Pocket Guide of Tools for Continuous Improvement and Effective Planning

The Memory Jogger™ II Revised Healthcare Edition The best resource for helping hospitals, clinics, physician practices and medical teams to learn about and implement quality improvement processes.Who should buy it? · Healthcare administrators · Chief Medical Officers · Chief Nursing Officers · Emergency Department Directors · Patient Care Directors · Quality and Safety managers · Human Resource professionals What are the benefits? · Become a visionary leader · Tips for controlling costs and improving efficiency · Learn to “keep it simple” by making critical changes with quick, repeated Plan, Do, Check, Act Cycles · Gain appreciation for effective team work · Acquire skills to achieve patient-focused excellence · Tools to achieve increased patient safety · Understanding of nurturing and valuing staff and partners · Learn to manage for innovation by using data and appreciating experience · Identify the link between fulfilling social responsibility and promoting community health New features...- Revised problem solving/process improvement model - Actual hospital/healthcare case studies - Tools for improving clinical education, staffing with limited resources and identifying processes to improve diagnosis and treatment of disease - Tools for improving delivery of services from the emergency department to radiology to laboratories Contents Foreword Acknowledgments How to Use This Book Tool Selector Chart Introduction Activity Network Diagram (AND) · Gantt Chart Affinity Diagram Brainstorming Cause & Effect/Fishbone Diagram Check Sheet Control Chart Data Points Flowchart Force Field Analysis Histogram Interrelationship Diagraph (ID) Matrix Diagram Nominal Group Technique (NGT) · Multivoting Pareto Chart Prioritization Matrices Process Capability Radar Chart Scatter Diagram Team Guidelines · Team Stages · Conducting Effective Meetings Tree Diagram · Process Decision Program Chart (PDPC) Problem-Solving/Process-Improvement Model: Improvement Storyboard