Titel: Customer Centered Products: Creating Successful Products Through Smart Requirements Management
Verlag: Amacom Books
Erscheinungsjahr: 2000
Sprache: Englisch
ISBN-10: 0814405681
ISBN-13: 9780814405680
Einband: Hardcover
Zustand: Very Good
Zustand des Schutzumschlags: No Jacket
Gewicht: 1,3�Pfund

�ber diesen Titel

Inhaltsangabe

"""Never time enough to do it right, but always time enough to do it over."" In today's ""faster-better-cheaper-at-any-cost"" world, this is not just a joke, but an all-too-frequent reality. And, most often, a poor understanding of the requirements for a product is the reason it must be done over.

Customer-Centered Products is a highly practical new book that helps readers gain a clear understanding of how to elicit the right requirements early on in a project--and make the right product the first time. Packed with useful information, enlightening real-life examples, and money-saving solutions, this book shows readers how to:

* Identify where their current requirements process is weak

* Bridge communication breakdowns that lead to muddy requirements

* Eliminate costly mistakes and rework

* Improve product quality without increasing cost

* Use operational concepts to improve requirements quality

* Improve the fit between the product and the customers' needs

* Prove that faster, better, cheaper is possible, and more."

�ber die Autorin bzw. den Autor

"Ivy F. Hooks (Fair Oaks Ranch, TX) is president and CEO of Compliance Automation, Inc. She has provided training and consulting in requirements for a variety of corporations and government organizations, including Kodak and NASA.

Kristin A. Farry (Friendswood, TX) is an engineer with over two decades' experience in aerospace, robotics, and biomedical engineering."

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