Customer-Centered Products: Creating Successful Products Through Smart Requirements Management - Hardcover

Hooks, Ivy F.; Farry, Kristin A.

 
9780814405680: Customer-Centered Products: Creating Successful Products Through Smart Requirements Management
Hardcover
ISBN 10: 0814405681 ISBN 13: 9780814405680
Verlag: Amacom, 2000

Inhaltsangabe

"Never time enough to do it right, but always time enough to do it over."In today's" "faster-better-cheaper-at-any-cost" world, this is not just a joke, but an all-too-frequent reality. And, most often, a poor understanding of the requirements for a product is the reason it must be done over. "Customer-Centered Products" is a highly practical new book that helps readers gain a clear understanding of how to elicit the right requirements early on in a project - and make the right product the first time. Packed with useful information, enlightening real-life examples, and money-saving solutions, this book shows readers how to: identify where their current requirements process is weak; bridge communication breakdowns that lead to muddy requirements; eliminate costly mistakes and rework; improve product quality without increasing cost; use operational concepts to improve requirements quality; improve the fit between the product and the customers' needs; and, prove that faster, better, cheaper is possible, and more".

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Über die Autorin bzw. den Autor

"Ivy F. Hooks (Fair Oaks Ranch, TX) is president and CEO of Compliance Automation, Inc. She has provided training and consulting in requirements for a variety of corporations and government organizations, including Kodak and NASA.

Kristin A. Farry (Friendswood, TX) is an engineer with over two decades' experience in aerospace, robotics, and biomedical engineering."

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Verlag
Amacom
Erscheinungsdatum
2000
Sprache
Englisch
ISBN 10 
0814405681
ISBN 13 
9780814405680
Einband
Gebundene Ausgabe
Anzahl der Seiten
272
Kontakt zum Hersteller
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Verantwortliche Person
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