It's Easy to Manage Conflicts- 16 Practical Ways (Chinese Edition) - Softcover

Inhaltsangabe

There are conflicts in the world anyway. So if we cannot avoid it, let's manage it and use it to be beneficial to us. This book uses many interesting true stories to tell about the 16 practical ways to manage conflicts, they are caring about cultural difference, establishing trust, apology and forgiveness, introspection of anger, managing negative mood, using humor correctly, grasping the correct timing, reaching a consensus, listening, saying what you should say, using solution models, using communication skills of electronic texts and etc.

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