ISBN: 9787121161445 - it's easy to manage conflicts- 16 practical ways (chinese edition) (1 Ergebnisse)

paperback. Zustand: New. Paperback. Language: Chinese world on this conflict. since we can not avoid it. then let us to deal with it and use it to make it to help us. Conflict resolution is so simple: 16 kinds of practical approach combined with a lot of lively. interesting and true story. about 16 kinds of practical methods to solve the conflict: Concerned about the cultural differences. build trust. apology and forgiveness. to reflect anger. control negative emotions the proper use of a sense of humor. to grasp the.…